Location: Mumbai Requirement: Work From Office Role About Us: Traya is an Indian direct-to-consumer hair care brand platform provides a holistic treatment for consumers dealing with hairloss. The Company provides personalized consultations that help determine the root cause of hair fall among individuals, along with a range of hair care products that are curated from a combination of Ayurveda, Allopathy, and Nutrition. Traya's secret lies in the power of diagnosis. Our unique platform diagnoses the patient’s hair & health history, to identify the root cause behind hair fall and delivers customized hair kits to them right at their doorstep. We have a strong adherence system in place via medically-trained hair coaches and proprietary tech, where we guide the customer across their hair growth journey, and help them stay on track. Traya is founded by Saloni Anand, a techie-turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus. Our Vision: Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients. Job Summary: Traya Health is seeking an experienced Product Quality Manager with a strong background in both dermatology and Ayurveda to ensure the highest standards of quality and safety for our innovative product line. This critical role will be responsible for establishing, implementing, and maintaining robust quality assurance processes across the product lifecycle, from raw material sourcing to finished goods. The ideal candidate will possess a deep understanding of dermatological product development, Ayurvedic principles, regulatory requirements, and quality management systems. Responsibilities: Develop, implement, and maintain a comprehensive quality management system (QMS) aligned with relevant regulatory standards (e.g., GMP, AYUSH guidelines) and Traya Health’s quality objectives. Establish and oversee quality control procedures for raw materials, in-process testing, and finished products, ensuring adherence to specifications and quality standards. Lead and manage the quality control laboratory operations, including method validation, equipment calibration, and testing protocols. Conduct thorough quality audits of internal processes and external vendors (suppliers, manufacturers) to ensure compliance and identify areas for improvement. Manage the investigation of quality issues, including deviations, complaints, and non-conformances, implementing effective corrective and preventive actions (CAPA). Collaborate closely with Research & Development, Manufacturing, Supply Chain, and Regulatory Affairs teams to ensure quality considerations are integrated throughout the product development and manufacturing processes. Ensure compliance with all applicable regulatory requirements related to dermatological and Ayurvedic products, including labeling, documentation, and safety standards. Develop and maintain product specifications, testing methods, and quality standards for all Traya Health products. Oversee stability testing programs to ensure product efficacy and shelf life. Manage and maintain accurate quality records and documentation, including batch records, testing reports, audit findings, and CAPA documentation. Stay abreast of the latest advancements in dermatology, Ayurveda, quality control methodologies, and regulatory guidelines. Train and mentor quality control personnel, fostering a culture of quality awareness and continuous improvement. Participate in new product development initiatives, providing quality input and ensuring quality by design principles are followed. Prepare and present quality reports and metrics to management. Qualifications: Bachelor’s or Master’s degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Botany (with a focus on medicinal plants), or a related scientific discipline. Minimum of 5-7 years of progressive experience in quality assurance/quality control within the pharmaceutical, cosmetic, or nutraceutical industry, with a significant focus on dermatological products and Ayurvedic formulations. Proven experience in establishing and maintaining a robust QMS, including GMP compliance. Strong understanding of Ayurvedic principles, herbal formulations, and quality control parameters for Ayurvedic raw materials and finished products. Familiarity with AYUSH (Ministry of Ayurveda, Yoga & Naturopathy, Unani, Siddha and Homoeopathy) regulatory guidelines and quality standards. Experience in conducting internal and external audits. Proficiency in handling quality investigations, root cause analysis, and implementing CAPA. Excellent analytical, problem-solving, and decision-making skills. Strong attention to detail and a commitment to maintaining high quality standards. Excellent communication (written and verbal) and interpersonal skills. Preferred Qualifications: Certification in Quality Management (e.g., CQM, CQA). Experience with regulatory submissions for cosmetic or nutraceutical products. Knowledge of statistical process control (SPC) and other quality improvement methodologies. Show more Show less
