Dermatologist

We are seeking a courteous, organized, and professional Receptionist to join our Dermatology Clinic. As the first point of contact for patients, you will play a key role in ensuring a smooth and welcoming experience from check-in to check-out. You will be responsible for managing appointments, handling patient inquiries, maintaining medical records, and supporting the day-to-day administrative operations of the clinic.

Key Responsibilities:

• Greet and assist patients in a friendly and professional manner
• Answer phone calls, respond to emails, and provide accurate information about dermatology services and procedures
• Schedule, confirm, and reschedule appointments, ensuring optimal time management for the dermatologist
• Register new patients and update medical records with accuracy and confidentiality
• Coordinate patient flow to ensure minimal wait times and smooth transitions
• Handle patient check-ins and check-outs, including billing and collecting payments
• Assist with insurance verifications and documentation as needed
• Maintain a clean, organized, and welcoming reception area
• Ensure compliance with clinic protocols and patient privacy (HIPAA or equivalent standards)
• Promote skincare products and services when appropriate
• Provide administrative support to dermatologists and clinical staff

Requirements:

• High school diploma or equivalent (a diploma or certification in office administration or healthcare is a plus)
• Previous experience as a receptionist in a medical, dermatology, or aesthetics setting preferred
• Proficiency with medical software systems and Microsoft Office
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Ability to manage multiple tasks calmly and efficiently
• Familiarity with skincare terminology and procedures (training can be provided)
• Knowledge of medical billing or insurance processes is a plus

Working Conditions:

• Full-time position, with occasional weekend or evening hours
• Based in a clinic setting with regular patient interaction
• Collaborative work with medical professionals and support staff

Job Type: Full-time

Work Location: In person