We are seeking a proactive Customer Experience Executive with D2C experience to be the voice of our brand and deliver a seamless journey for our customers. Key Responsibilities: Handle customer queries across calls, chats, and emails with empathy and professionalism. Resolve issues quickly while maintaining a high level of customer satisfaction. Manage and update records using Excel and CRM tools. Collaborate with internal teams to escalate and close customer concerns. Share customer insights to improve overall experience. Requirements: Fluent in English, Hindi, and Kannada (spoken & written). Prior experience in customer support for D2C companies. Strong working knowledge of Excel and CRM software. Excellent communication and problem-solving skills. What We Offer: Dynamic and supportive work environment. Opportunity to grow in a fast-scaling D2C wellness brand.
We are building India’s first dermatologist-led, aesthetician-delivered at-home skincare service ecosystem. We combine clinical rigour with convenience, making expert skincare accessible for everyone. We’re looking for young, ambitious dermatologists who are passionate about patient care, preventive skincare, and new-age service models. As a dermatologist, you will be the clinical backbone of our brand: leading assessments, guiding aestheticians, and ensuring the highest quality of care and customer experience. Key Responsibilities: Conduct skin assessments and consultations at clients homes (with support from aestheticians) Create treatment plans and guide aestheticians on delivery protocols Maintain accurate case notes and contribute to continuous care programs Participate in internal training and protocol development Be part of a fast-growing clinical ecosystem redefining skincare delivery in India
Location: Bangalore (HSR and MG Road) Company: Cura Care Job Type: Full-time We are looking for trained Skin Therapists / Aestheticians to give at-home skin services to customers in Bangalore. You will provide professional, clinic-grade services like: Laser Hair Reduction (LHR) Medi-Facials Acne treatments Chemical Peels Clean-ups & basic facials Other advanced skin treatments (training will be provided) Who Can Apply Beauticians / Aestheticians / Cosmetologists / Skin Therapists Anyone who has worked with Urban Company, Yes Madam, Avataar Skincare, Bodycraft, Lakmé, Naturals, VLCC, or any skin/derma clinic Must be comfortable doing at-home services and traveling across Bangalore Should communicate politely and follow training/SOPs Must be willing to learn new skin treatments Experience 1–6 years in beauty or skin services Freshers with a beauty course certificate can also apply Work Schedule 6 days a week Rotational weekly off Daily travel to customer homes in Bangalore