Approve the claims as per DOA. Scheduling the meeting with the Vendor, internal customer and external customer Coordinating with Investigators to improve the TAT and Quality Team handling Monitoring the team members and ensure to complete the day to day activities Evaluating the team members performance Claims approval as per the DOA, Coordinating with vendors, internal customers, and external customers. Good knowledge of MS Office. Frequent communication with the Master Policy Holder to fulfills their queries and complaints within the stipulated timeline. Monitoring the team members and ensure to complete the day to day activities without any spill over. Team handling and Evaluating the team members performance. Should have good communication skills and reading, writing skills in Hindi. Responsible to maintain the TAT in settlement of claims.

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