Deputy Manager Quality Assurance

The ideal candidate should hold a B.E Mech/M.E Mech/Diploma Mech qualification with 8 to 15 years of experience in the field. As a Quality Assurance Manager, you will be responsible for establishing, modifying, and implementing Quality Policies, Procedures, and Standards to improve overall business performance. Your role will involve leading the Quality Assurance function from product development to resolving warranty claims. It will be essential to work towards reducing customer complaints and warranty costs while enhancing customer satisfaction. You will need to minimize the Cost of Poor Quality (COPQ) and ensure timely resolution of all customer complaints through Corrective and Preventive Actions (CAPA). Collaboration with suppliers to minimize supply-related defects and develop high-performing suppliers will be a key aspect of the role. Additionally, you will be required to prepare WPS, PQR, and WPQR as per ASME Section IX and AWS D1.1 standards and coordinate testing activities with external agencies. Ensuring the availability of measuring aids, work instructions, and inspection checklists at all manufacturing and testing stages will be crucial. Managing non-conforming products, maintaining accurate records, and taking necessary disposal actions to prevent mix-ups with production lots will also be part of your responsibilities. Identifying special processes, establishing and validating process specifications, and ensuring operator qualification before manufacturing starts are essential tasks. Conducting internal system audits in compliance with ISO 9001:2015, identifying non-conformances, and working with process owners for root cause analysis and preventive actions will be required. Coordination with customers during process audits, understanding their expectations, analyzing non-conformances, and implementing corrective and preventive actions will be key to maintaining high-quality standards.,