Deputy Manager - Product

Job Description

Key Responsibilities Product Strategy & Planning Define and drive the diagnostics (SLABS) roadmap aligned with the SuperApp vision. Convert operational needs into scalable digital workflows across booking, logistics, and reporting. Prioritize product features based on feasibility, value, and stakeholder alignment. Product Ownership Integrate end-to-end eLab & retail lab processes: Order management, catalog structuring, Phlebotomist tracking & fulfilment, bundling, pricing, and returns. Cross-Functional & Vendor Coordination Act as the key liaison between internal diagnostics teams and the external tech vendor. Lead requirement documentation, sprint planning, UAT, and handover during BOT phases. Coordinate across sample collection teams, lab operations, logistics vendors, and customer support. Test catalog and filter management Feature Development & Execution: Lead the design and delivery of Slot-based booking for home sample collection Phlebotomist dispatch, routing, and tracking Sample aggregation, hub-spoke routing, and cold chain management Report tracking, LIMS integration, and digital delivery Diagnostics-Specific Product Requirements: Cold chain compliance, Multi-lab integration, Dynamic pricing, bundled test offers, and discounting logic, Subscription and wellness check-up modules Analytics & Performance Optimization: Define and monitor diagnostics KPIs Requirements Education & Experience Bachelor s in Healthcare, Life Sciences, Technology, or Business (MBA preferred) 4-7 years of experience in product management; diagnostics or healthtech experience preferred Exposure to LIMS or diagnostic service delivery platforms is a strong plus Preferred prior experience with tech-vendor driven development S kills & Competencies Strong grasp of diagnostics workflows and digital order flows Familiarity with lab systems (LIMS), scheduling tools, and logistics platforms Analytical mindset with a focus on process optimization and user outcomes Excellent stakeholder management and communication skills Key KPIs Roadmap Execution- Product/ feature delivery time Product Adoption & User Engagement Product Quality & Feedback Conversion & Funnel Metric Business Impact -GMV / Revenue Contribution from the Product