Deputy Manager - Human Resource Operations

Introduction

Your Role And Responsibilities

Your Primary Responsibilities Include

• You will be the first point of contact for new employees and hiring managers from offer acceptance through onboarding.
• Coordinating requests and delivery of all provisioning items by new hire’s start date.
• Facilitate onboarding sessions.
• Welcoming new employees, facilitating paperwork completion and processing, and accountability in understanding current IBM business/structure/strategy/ news.
• Ensure employee data collected at the onboarding stage reaches HR system(s) on time.
• Comply with local government requirements promptly.
  

Preferred Education

Required Technical And Professional Expertise

• Graduate/Postgraduate (MBA HR is preferred) with 8+ years of experience in the HR Onboarding process for any International IT / ITES Company
• Excellent communication skills in English both oral & written.
• Strong knowledge of MS Excel and MS Word.
• Ability to pre-empt potential issues and reprioritize work to meet the ever-changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans.
• Ability to think through complex issues and situations and develop robust, well-thought-out solutions that meet the needs of the business.
• Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements.
• Excellent Customer Service skills – ability to communicate to all people at all levels within the organization.
• Must have the ability to resolve difficult customer service issues.
• A high degree of numeracy skills with meticulous attention to detail
• Teamwork – the ability to work well within the team is key to this role.
  

Preferred Technical And Professional Experience

• Ambitious individual who can work under their direction towards agreed targets/goals.
• Ability to work under tight timelines and have been part of change management initiatives.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
• Enhance technical skills by attending educational workshops, reviewing publications etc.