Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in chennai
>
Star Health Insurance
>
Deputy Manager - Claims

Deputy Manager - Claims

Star Health Insurance

0 - 6 years

2 - 8 Lacs

chennai

Posted:None| Platform:

Apply

Skills Required

deputy manager claims training claims time management customer satisfaction employee engagement standard operating procedures customer service management performance improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Tile :

Claims Calling Team - Team leader

To provide support to all internal and external customers; instructing, mentoring and training team members to develop robust departmental systems, policies and procedures to sustain a high level of service.

Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organizational efficiency.

Co-ordinate the activities of the Customer Service team; provide support and advice to team members.

Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers.

Evaluate customer feedback and identify ways to maximize customer satisfaction.

Ensure that standard operating procedures are documented and maintained.

Produce written reports when required to do so.

People Management

Plan team rotas to make sure that there is sufficient cover at all times.

Be responsible for updating TMS (Time Management System) with holiday, sickness etc.

Provide induction and on-going training and coaching of team members.

Manage performance; provide development plans and conduct appraisals which encourage employee engagement.

Work in a professional and pragmatic manner, respecting all employees throughout the business.

More Jobs at Star Health Insurance

Manager / Deputy Manager

Chennai

Experience: Not specified

INR 3 - 5 Lacs

Trainer

Coimbatore

3 - 6 yrs

INR 4 - 7 Lacs

Sales Executive||Banking sales||For Experienced||Bengaluru||Karnataka|

Bangalore Rural, Chennai, Bengaluru

1 - 2 yrs

INR 2 - 3 Lacs

Manager - Claims

Chennai

2 - 7 yrs

INR 4 - 9 Lacs

Tele Sales Executive

Gurugram

Experience: Not specified

INR 2 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Star Health Insurance

Health Insurance

Palghar

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Deputy Manager - Claims