DEPUTY GROUP MANAGER- RECORD To REPORT

As Deputy Group Manager, you will Lead Finance and Accounting clients and handle Finance and Accounting operations across towers as the Global Operations Manager for R2R.You will focus on Reporting, General Ledger Entries, Intercompany Reconciliation globally, Fixed assets and Cash and Bank management.Manage client engagements/contracts across geographies - Operations support for establishing processes, metrics identifications and reporting.Responsible for managing relationships with customers at the senior management level and ensuring customer happiness.Demonstrate Thought leadership in bringing value to the client - technology and analytics.Build and maintain robust tracking mechanism for key indicators of the operations to support decision-making.Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery.Run career development activities for team members, team leaders and managers, including performance management, feedback, and training.Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met.Handle and ensure overall F&A delivery for various global regions.Drive transformation projects.Manage account reconciliation process and drive policy adherence along with implementation of tools and usage.Responsible to drive productivity and efficiency per contractual requirement.Ensure adherence to control and compliance policies and procedures.Lead operational and governance calls with clients and IBM internal Partners.Ensure Service Level Agreement (SLA) management and Issue protocol.Engage and effectively be responsible for the team through regular appraisals, connect and issue resolution.Build backup and cross-training plans and ensure they are implemented and revisited regularly. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 15 years of experience in Finance and Administration Delivery.Proven experience in handling across aspects of Record to report.Ability to interact and lead multiple customers across the globe and handle issues.Experience to continuously look for opportunities to improve metrics and the validation of the data.Proven analytical and numerical ability.Validated presentation and interpersonal skills with flexibility in work hours. Preferred technical and professional experience Strategic thought leadership in designing future state delivery and strategies for attaining them.Understands future employee, industry and Finance and Administration (F&A) trends and applies this understanding to develop solutions to create a high-performance culture.You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with the latest marketing trends.Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work.Intuitive individual with an ability to manage change and proven time management.Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.Up-to-date technical knowledge by attending educational workshops, reviewing publications.