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Deputy Area Manager - Debt Management Services - The Wheels

Deputy Area Manager - Debt Management Services - The Wheels

Bajaj Finance

4 - 5 years

3 - 7 Lacs

coimbatore

Posted:4 hours ago| Platform:

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Skills Required

finance documentation legal risk business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deputy Area Manager - Debt Management Services - The Wheels
Job Purpose
Achieve targets in various assigned parameters. Oversee Car Finance business while maintaining compliance. Handle partners and agencies effectively. Duties and Responsibilities

Achieve collections targets by visiting customers and agencies.

Monitor performance against set parameters and provide regular updates and proper guidelines.

Review and track milestones.

Ensure legal guidelines are complied with during product repossession.

Travel with Relationship Officers (ROs) as required.

Timely allocation of cases to team members.

Proficient in Excel for data management and analysis.

Daily tracking of team members’ performance.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR) tasks.

Develop and implement strategies to improve collection rates.

Counsel and groom direct reportees to enhance their skill sets.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Oversee legal recovery for Urban NPL (Non-Performing Loans) Wheels (Vehicle Finance) Repo and legal management.

Litigation and case management.

Ensure compliance and risk mitigation.

Prepare and manage reporting and documentation.

Required Qualifications and Experience

Proven experience in achieving collections targets in the financial services sector.

Experience in managing teams and allocating cases for effective collections.

Strong proficiency in Microsoft Excel.

Experience in monitoring and reporting team performance.

Ability to handle escalations and resolve issues efficiently.

Knowledge of legal guidelines and compliance related to repossession and recovery.

Experience in legal recovery, repo management, litigation, and case management.

Strong documentation and reporting skills.

Demonstrated ability to develop and implement collection strategies.

Experience in coaching and developing team members.

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Deputy Area Manager - Debt Management Services - The Wheels