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Bajaj Finance
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Deputy Area Manager - Debt Management Services - The Wheels

Deputy Area Manager - Debt Management Services - The Wheels

Bajaj Finance

4 - 5 years

3 - 7 Lacs

bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

finance documentation legal business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deputy Area Manager - Debt Management Services - The Wheels
Job Purpose
Achieve targets on various assigned parameters. Oversee car finance business while maintaining compliance. Handle partners and agencies effectively. Duties and Responsibilities

Achieve collections targets by visiting customers and agencies.

Monitor performance against set parameters and provide regular updates and guidelines.

Review and track milestones.

Ensure legal guidelines are followed during product repossession.

Travel with Relationship Officers (ROs) as required.

Timely allocation of cases to team members.

Proficient in Excel for daily performance tracking of team members.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Counsel and groom direct reportees to enhance and polish their skill sets.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Legal recovery for Urban NPL Wheels (Vehicle Finance) repossession and legal management.

Litigation and case management.

Compliance and risk mitigation.

Reporting and documentation.

Required Qualifications and Experience

Proven experience in debt management or collections, preferably in vehicle finance.

Strong proficiency in Excel and daily performance tracking.

Experience managing a team and allocating cases efficiently.

Ability to ensure compliance with legal and regulatory guidelines.

Strong communication, counseling, and people management skills.

Experience in legal recovery, litigation, and risk mitigation processes.

Excellent record keeping and reporting abilities.

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