Department Manager - Reliance Trends

Role Overview: As a Department Manager at Reliance Retail, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving departmental performance in alignment with company objectives. Your role will involve working in Store Operations within the Retail Operations value stream at the Pune location. Key Responsibilities: - Achieve revenue and gross margin targets - Control inventory level and shrinkage - Adhere to Mockshop guidelines and implement SOPs - Ensure statutory compliance and achieve AOP - Manage people, inventory, and competition updates - Financial planning and budgeting to achieve targeted AOP, gross margin, and SPSF - Increase margins, minimize expenses, and control shrinkage - Optimize manpower resources, provide product knowledge and brand differentiation - Conduct functional and behavioral training for the team - Implement and adhere to SOPs, achieve targeted ATS, and conversion rates - Use mystery shopping findings for improvement and gather consumer feedback - Interact with internal stakeholders like subordinates, customer sales associates, and support functions - Engage with external entities such as vendors and brand supervisors Qualification Required: - Education Qualifications: Graduation - Experience: Minimum of 4 years - Functional Competencies: Ability to work under pressure, number proficiency, customer centricity, and Excel knowledge - Behavioral Competencies: Good communication skills, analytical & presentation skills Note: The company overview is not included in the job description provided.,