Department Manager - Calicut

As a Sales Department Manager, your role is crucial in driving sales and ensuring efficient operations. Here is a breakdown of your responsibilities, qualifications, and key performance indicators: **Role Overview:** You will be responsible for aligning departmental sales plans with business objectives, managing gross margin, stock levels, brand mix, and discounts. Maintaining operational consistency across stores, addressing field requirements, and driving sales effectiveness will be key aspects of your role. **Key Responsibilities:** - Align departmental sales plans with business objectives - Maintain operational consistency across stores - Address field requirements to meet department targets - Ensure the right product and merchandise mix - Drive sales, margin, shrink control, and cost optimization - Analyze store sales performance and take necessary actions - Lead and motivate the store operations team - Set clear performance goals, track progress, and provide feedback - Identify and develop successors for critical positions - Manage inventory and assortment according to plan - Engage with customers to gather feedback - Stay informed on market competition and prioritize customer centricity **Qualification Required:** - Graduation/ Post Graduation **Additional Details:** The company emphasizes a customer-obsessed culture and values continuous improvement based on customer feedback. Key performance indicators include gross margin, stock on hand, segment & brand mix, discount management, brand share, and various customer experience metrics. Your success in this role will rely on your operational effectiveness, finance management, analysis, problem-solving skills, results orientation, self-development, emotional intelligence, customer service orientation, people management, communication, teamwork, and collaboration.,