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1.0 - 4.0 years
1 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring Now – AR caller Loc: Chennai & Bangalore &Hyderabad & Pune Exp: 1–4 Years Salary: Up to 40,000 CTC Skills: PB and HB Billing Work Mode: Work from Office Interview Mode: Online / Spot offer Immediate joiner Contact us: Geetha S 9344502340
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Urgent opening for AR Caller/SR AR Caller Job Loc: Chennai, Bangalore, Trichy, Hyderabad,pune Exp: 1 yr to 5yrs Salary: 45k Max Skills: Any Billing, Denial Management exp is must Contact: 8056407942 kausalyahr23@gmail.com REGARDS; Kausalya
Posted 1 month ago
2.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Greetings from Firstsource solutions LTD !! Here is an exciting opportunity for AR Callers from Firstsource !! Roles & Responsibilities: Understand Revenue Cycle Management (RCM) of US Healthcare Providers. Good knowledge on Denials and Immediate action to resolve them. Reviews the work order. Follow-up with insurance carriers for claim status. Follow-up with insurance carriers to check status of outstanding claims. Receive payment information if the claims has been processed. Analyze claims in case of rejections. Ensure deliverables adhere to quality standards. Eligibility Criteria: Candidates should have experience in AR Calling, Denials Management, Web Portals, Denial Claims! Minimum 1.5 years experience ! Work from Office mode. Immediate Joiners and candidates those who are in notice period can apply. Should have proper documents (Education certificates, offer letter, Pay-slips, Relieving letter etc..) Contact person: Sona - 7358909936 (WhatsApp / Contact No) or Share your resumes to sona.karuppiah@firstsource.com Venue: Firstsource Provider Service - 2nd & 6th Floor - Elnet Software City, Tharamani , near tidel park, opposite to thiruvanmiyur railway station Kindly refer your friends as well. ABOUT US Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other industries.The Companys Digital First, Digital Now approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage.With an established presence in the US including over a dozen offices, and multiple sites in the UK, India, the Philippines and Mexico, we act as a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or sona.karuppiah@firstsource.com email addresses. Role & responsibilities Preferred candidate profile
Posted 1 month ago
1.0 - 4.0 years
2 - 6 Lacs
Chennai
Work from Office
Hiring AR Caller / Senior AR Caller - Immediate Joiner Exp : 1 to 4 yrs Salary : 40 K Location : Chennai Interview Mode : Online Skills : Min 1yr experience in AR Calling voice process. Interested Call / Whatsapp your CV : 9976707906 - Saranya, HR Required Candidate profile Skills : # Min 1 year experience in AR Calling Voice in US Health Care # should have work experience in End to end denials # Epic software added as advantage # Should have work experience in CMS 1500
Posted 1 month ago
1.0 - 4.0 years
1 - 5 Lacs
Tiruchirapalli
Work from Office
Job Role : AR Caller / Senior AR Caller Experience : 1 to 4 yrs Salary: 35 K Location: Trichy Shift: Mid Shift (2 Pm to 11 Pm ) Skills: Min 1 yr experienec in AR Calling Voice with denials. Interested Call /Whatsapp your CV: 9976707906 - Saranya, HR Required Candidate profile Skills : # Relevant experience in AR Calling voice in US Health Care # willing to relocate # Work from office # Interview Mode : Online # Salary within Slab only # Ex omega is not eligible
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Greetings from Vee HealthTek...!!! We are hiring for candidates who have experienced in AR Caller - Denial Management for medical billing in the US Healthcare industry... Experience - 1 to 4 years excellent communication skills. Designation - AR Caller/Senior AR Caller Joining: Immediate/ or a max of 10-15 days Shift Timing: Night shift (US Shift) (5.30PM 2.30AM IST) Work Mode: Work from Office Perks and benefits: * Week Off Details: Fixed off on Saturdays & Sundays * Cab facility: 2-way home cab available * Night shift allowance * 1200rs worth food coupon * Incentives based on performance Interested Candidates reach to Sterling Jos - 9597592977
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job description AR Caller Accounts Receivables (RCM) Denial Management Location: Bangalore Shift: Day Shift Experience: 1+ years in Accounts Receivables (RCM) / Medical Billing Requirements: 1+ years of experience in Accounts Receivables (RCM) or medical billing. Good understanding of denials , claim lifecycle, and U.S. healthcare. Salary : upto 40k Interested candidates call to Tamil or wats app CV To 8637450658
Posted 1 month ago
1.0 - 5.0 years
1 - 5 Lacs
Noida, Gurugram
Work from Office
Please mention Kanchan Maurya on your CV R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transforming the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Responsibilities: Follow up with the payer to check on claim status. Responsible for calling insurance companies in the USA on behalf of doctors/physicians and following up on outstanding accounts receivable. Identify the denial reason and work on the resolution. Save the claim from getting written off by timely following up. Candidates must be comfortable with calling on denied claims. Interview Details: Interview Mode: Face-to-Face Interview Walk-in Timings : 1 PM to 4 PM Walk-in Address: Candor Tech Space Tower No. 9, 7th Floor, Plot 20 & 21, Sector 135, Noida, Uttar Pradesh 201304 Desired Candidate Profile: The candidate must possess good communication skills. Only Immediate Joiners can apply & Candidate must be comfortable working for the Gurgaon location. Provident Fund (PF) Deduction is mandatory for the organization. B. Tech/B.E/LLB/B.SC Biotech & Candidates Pursuing Regular Graduation/Post Graduation aren't eligible for the Interview. Undergraduate (People who are not graduates) should have a minimum. 12 Months of experience. Candidate not having relevant US Healthcare experience in AR Follow UP shouldn't have more than 24 Months of experience. Benefits and Amenities: 5 days of work. Both Side Transport Facility and Meal. Apart from development and engagement programs, R1 offers a transportation facility to all its employees. There is a specific focus on female security personnel who work round-the-clock, be it in office premises or transport/ cab services. There is 24/7 medical support available at all office locations, and R1 provides Mediclaim insurance for you and your dependents. All R1 employees are covered under term-life insurance and personal accidental insurance.
Posted 1 month ago
1.0 - 5.0 years
1 - 5 Lacs
Chennai
Work from Office
Role & responsibilities We Are Hiring || AR Caller || Up to 40 K Take-home || Bangalore Eligibility Criteria :- Min 1+ yrs experience into AR Calling Denials. Package :- Up to 40k take home Location :- Bangalore Work From Office 2 Way Cab Notice Period :- Preferred Immediate Joiners Immediate Joiner Interested candidates can share your updated resume to HR Logapriya 8838582986 (share resume via only WhatsApp ) Preferred candidate profile Having Experience into Denial AR Calling(Physician Billing) and (Hospital Billing) Only. Immediate Joiners Only.
Posted 1 month ago
1.0 - 5.0 years
1 - 5 Lacs
Chennai
Work from Office
Role & responsibilities We Are Hiring || AR Caller || Up to 40 K Take-home || Bangalore Eligibility Criteria :- Min 1+ yrs experience into AR Calling Denials. Package :- Up to 40k take home Location :- Bangalore Work From Office 2 Way Cab Notice Period :- Preferred Immediate Joiners Immediate Joiner Interested candidates can share your updated resume to HR Swathi 93452 42086 ( share resume via only WhatsApp ) Preferred candidate profile Having Experience into Denial AR Calling(Physician Billing) and (Hospital Billing) Only. Immediate Joiners Only.
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job description AR Caller Accounts Receivables (RCM) Denial Management Location: Bangalore Shift: Day Shift Experience: 1+ years in Accounts Receivables (RCM) / Medical Billing Requirements: 1+ years of experience in Accounts Receivables (RCM) or medical billing. Good understanding of denials , claim lifecycle, and U.S. healthcare. Salary : upto 40k Interested candidates call to Jai krish or wats app CV To 9080415928
Posted 1 month ago
6.0 - 11.0 years
8 - 10 Lacs
Mumbai
Work from Office
Hiring for Assistant manger RCM Us health Care. Owning operational performance benchmarks, from start to end Perform monthly closing activities including month end performance reviews. Work closely with various functions including Quality, Training and WFM to achieve process targets. Leading and providing governance to a team of Team Leaders as per defined span, while driving healthy competition and yet working together for common business goals. Analyzing processes for possible improvements or issues, proactively identifying and proposing solutions. Participating in Client facing meetings and discussions with proactive insights on process and people, aimed at ensuring fruitful client relationship. Ensuring timely reporting and communication with team and other functions, as required from time to time, based on business requirement. Domain / functional expertise areas: Good presentation skills Experience in U.S medical health insurance payer industry Result-driven. Critical Competencies: Analytical Ability Planning Customer orientation Decision-Making Kindly share your updated CV with your application looking for Immediate joiners. please share the relevant resumes to ramya.ramya1@teleperformancedibs.com Best regards Ramya V
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Chennai, Bengaluru
Work from Office
Designation: Senior AR Caller Experience: Minimum 1 year in AR Calling with end-to-end denial management experience Billing Type: Physician Billing /Hospital Billing Salary: Up to 40K contact : Deepika C , HR 6383196883
Posted 1 month ago
1.0 - 5.0 years
0 - 3 Lacs
Chennai
Work from Office
Greetings from Omega Healthcare!!! Bulk hiring for Experienced AR callers with general denial knowledge Looking for Immediate joiners Experience: 1- 4 years Salary: Based on the last take home and Experience. Location: Chennai one - Thoraippakkam Two-way cab will be provided Interested candidates can call or drop your resume to the mention WhatsApp contact - 7904151459. Regards, Saran
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Roles and Responsibilities: Perform pre-call analysis and check status by calling the payer or using IVR or web portal services. Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference. Record after-call actions and perform post call analysis for the claim follow-up. Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact. Provide accurate product/service information to customer, research available documentation including authorization, nursing notes, medical documentation on clients systems, interpret explanation of benefits received etc prior to making the call. Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials /underpayments. Ensuring the daily assigned accounts are resolved/worked on. Escalate difficult collection situations to Team Leaders situations and seek education and instruction.Roles and Responsibilities: Job Title: AR Caller (US Healthcare Process) Voice Process Immediate Joiners Preferred Job Location: Chennai / Bangalore / / Work from Office (Night Shift) Experience Required: 0.6 3 Years in US Healthcare / AR Calling / RCM Process Freshers with good communication are also welcome! CTC Offered: 3LPA 6 LPA + Incentives + Shift Allowance Job Description: We are hiring energetic and goal-driven AR Callers to join our dynamic US healthcare team. As an AR Caller, you will be responsible for calling insurance companies (in the US) to follow up on pending claims. Key Skills Required: Good Communication Skills (English Verbal & Written) Basic Knowledge of Denial Management, RCM, CPT/ICD codes Understanding of US Healthcare Insurance Terms (Medicare, Medicaid, etc.) Ability to work in Night Shifts (US Timing) Shift Timings: Night Shift (6:30 PM 3:30 AM IST) | Monday to Friday Perks & Benefits: Attractive Incentives 2-Way Cab (Night Shift) Performance Bonus Health Insurance Career Growth & Internal Promotions Qualifications: Any Graduate / Diploma (Medical/Non-Medical) Prior experience in AR Calling / Voice Process preferred How to Apply: Contact HR: Yogesh [8248108252] (WhatsApp Available) Mention AR Caller Naukri” in the subject line
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Ahmedabad
Work from Office
Medusind Solutions Openings for AR Callers/ WFO Location : Ahmedabad ( 7th & 8th Floor, Corporate Rd, Makarba, Ahmedabad, Gujarat 380015 ) HR : Rohan 878007771 Role & responsibilities Outbound calls to insurances for claim status and eligibility verification Denial documentation and further action Calling the insurance carriers based on the appointment received by the clients. Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software. Calling insurance companies to get the status of the unpaid claims. Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc. Maintain the individual daily logs. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs Work cohesively in a team setting. Assist team members to achieve shared goals. Compliance with Medusind' s Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies Communication / Issue escalation to seniors if there is any in a timely manner Punctuality is expected all the time Perks and benefits Any Undergraduate 0.6-2 Years Relevant experience into medical billing Basic knowledge of MS Office Preparing spreadsheets and documents Good Communication skills must be able to fluently converse in English. Must have a neutral accent No stammering Working Day - 5 days working (Sat & sun fixed off ) Shift timing - 5.30 PM to 2.30 AM Drop Available with 25kM office radius Interested candidate can call on 878007771 or Can share their profiles rohan.shaikh@medusind.com
Posted 1 month ago
1.0 - 5.0 years
1 - 5 Lacs
Hyderabad, Bengaluru
Work from Office
We Are Hiring ! Hospital Billing AR Callers || Upto 42K Take-home || Experience :- Minimum 1+ yrs exp in AR Calling Hospital Billing AR Calling Package :- Upto 42K Take-home Qualification: Inter & Above Notice Period : Immediate Joiners are preferred, relieving letter is not Mandate Location : Hyderabad & Bangalore Work from Office Interested candidates can Call Or Send Resume to saharika.axis@gmail.com HR Saharika- 9951772874 Referrals are welcome
Posted 1 month ago
14.0 - 20.0 years
8 - 12 Lacs
Chennai
Work from Office
About the Role As a Billing Operations Manager , you will be responsible for leading and organizing a team to meet key performance metrics in charges, claims submissions, payments, refunds, denials, and AR follow-ups . Key responsibilities include: Managers with real time experience and who has started their career from Charges/Payment Posting and then entered into AR Process and end to end process are only preferred. At least 3+ years as a Manager on papers and handled entire RCM team of AR, Denials, Charge posters, payment posters, etc. Please note: Only candidates who meet the specified requirements will be considered. Irrelevant profiles will not be entertained. Candidates only from Chennai location are preferred. Maintaining fee schedule documents and other master data tables. Developing and integrating systems data to generate operational, managerial, and executive reports, including revenue projections, cash forecasts, and denial metrics. Creating and maintaining workflow documentation to define roles, responsibilities, and team objectives. Ensuring clear and actionable communication with clients, leadership teams, and the offshore billing team. Providing billing and coding feedback to the team while identifying trends, inefficiencies, and process improvements. Staying updated on regulatory and reimbursement changes and ensuring compliance with industry standards. Handling other responsibilities as assigned to drive operational excellence. What You'll Do Problem-Solving & Analysis Identify challenges and implement effective solutions. Team Coordination Align team actions to maximize efficiency and performance. Time Management Balance priorities effectively while managing both individual and team schedules. Communication Maintain consistent communication with supervisors, clients, and internal teams. Writing & Documentation Strong written and verbal communication skills to document processes and report insights. Client-Centric Approach Maintain a strong focus on serving client needs with accuracy and efficiency. Leadership Take ownership of team performance and drive business objectives. Technical Proficiency Hands-on experience with Microsoft Word, Excel, EHR systems, and clearinghouse software . Qualifications 15+ years of experience in medical billing with expertise in payer-mix trends. 3+ years of management experience , preferably in outpatient facility coding. Familiarity with Electronic Health Records (EHR) systems . Proven real time experience from demographics, charges, payment posting and AR, denials roles. If you're looking for an opportunity to lead a high-performing team and make an impact in the healthcare billing industry, wed love to hear from you! Willing to work on flexible shift timings - preferably 3 PM to 12 AM Preferably Immediate joiners are required. Work Location : ACP Billing Services Pvt Ltd - NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051. Land Mark : Next to ICICI Bank Madhavaram Branch. Share your CV to hr@acpbillingservices.com / only Whatsapp 9841820311
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Chennai
Work from Office
Role & responsibilities Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Update Production logs\ Strict adherence to the company policies and procedures. Preferred candidate profile Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of AR Analyst Experience. Excellent Knowledge on Denial management. Understand the client requirements and specifications of the project Should be proficient in calling the insurance companies. Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure accurate and timely follow up on pending claims wherein required. Prepare and Maintain status reports
Posted 1 month ago
1.0 - 6.0 years
4 - 9 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We are Conducting Mega Job fair for Top 10 Companies for AR calling. Chennai, Noida, Bangalore & Hyderbad. Job Title: AR Caller (Accounts Receivable Caller) Department: Revenue Cycle Management / Medical Billing Location: Bangalore / Hyderabad / Chennai / Noida Job Type: Full-Time. Experience: 0 to 10 years Job Summary: We are seeking an AR Caller to follow up on outstanding insurance claims and ensure timely reimbursement. The ideal candidate will be responsible for calling insurance companies (payers) to verify claim status, resolve denials, and secure payment for services rendered. Key Responsibilities: Call insurance companies and follow up on pending claims. Understand and interpret Explanation of Benefits (EOB) and denial codes. Identify reasons for claim denials or delays and take appropriate actions. Resubmit claims or file appeals when necessary. Document all call-related information accurately and clearly. Work with billing teams to resolve billing issues. Meet daily productivity and quality targets. Stay updated on payer policies and healthcare regulations. Required Skills: Excellent communication skills (verbal and written) in English. Basic knowledge of the US healthcare system and insurance claim process. Attention to detail and analytical thinking. Familiarity with denial management and RCM workflow is a plus. Experience using billing software like Athena, NextGen, eClinicalWorks, or similar is a bonus. Qualifications: Bachelors degree preferred, but not mandatory. Prior experience in AR calling/medical billing is an advantage. Willingness to work night shifts (for US clients). contact Hiring Manager : Mallik - 9900024951 / 7259027282 / 7259027295 / 7760984460.
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Thane
Work from Office
HEALTHCARE AR PROCESS Thane Location Blended process DOJ - 3rd week of May 24*7 rotational shifts 2 rotational week offs Hsc/Graduate with minimum 6 months experience as AR - Medical billing (mandatory) Required Candidate profile Salary - 25k in hand (based on qualification and/or experience) HR-amcat-ops Follow updated Thane IBU transport boundaries
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Dear Aspirants, Greeting from Sagility!! Immediate hiring for AM-Process Training in Bangalore-Work from office Job description: Role and Responsibilities The resource would be part of a dynamic team. Would be working with the other members of the training, operations and the quality teams to manage conduct of new hire training, while also being responsible for the quality performance of the newly trained resources by planning and executing various interventions during the on the job training phase. An approximate list of responsibilities is appended below (but not limited to): Should have experience working in Claims, PB, PDM & Credentialing Managing attrition and ensuring the batch throughput is as per the business targets and maintain healthy first pass yield (as per defined targets) Managing batch productivity & batch quality till the 90 days post classroom training Establishing and leading a review cadence, create performance benchmarks to measure and report to management Managing & working with clients, internal teams to drive content updation, effectiveness and availability Identifying and managing stakeholders by establishing requirements, performance reviews, collating feedback and drafting improvement plans where necessary Investing a substantial amount of time into self & team/ people development, by way of upskilling, cross skilling and formalized individual development plans Initiating or being a part of major improvement initiatives towards betterment of training practices, measurement and overall process improvement Leading a team of trainers & master trainers towards achieving laid down team goals & objectives Responsible for driving constant content review, analysis and improvements where necessary Implementing cost control through optimization of resources such as trainer availability, batch handover timelines, return on investment etc. Qualifications and Education Requirements Any graduate can apply for this position, however, should have a minimum of 5 years of U.S. Healthcare experience either in the Payor or Provider line of business, in a similar position (with people management being a key KRA). Two Way Cab will be provided. Interested candidates can share their profile to below mentioned mail ID. anitha.c@sagilityhealth.com Thanks & Regards, TA Team Sagility
Posted 1 month ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Greetings from Global Healthcare Billing Partners Pvt. Ltd.! We are currently hiring for International voice process[AR Caller] @ Global Healthcare!!!. Basic Requirements: Experience: Fresher Salary:20000 CTC Qualification: Any graduate Work Mode: WFO Shift: Night Job Location: Velachery Requirements of the role include: Good communication and Analytical Skills. Candidate should be willing to work in US shift (Night Shift). Only graduates are eligible. 5 days of work (Saturday and Sunday fixed ) Interested candidate contact or share your updated resume to 8925808594 [Whatsapp] Regards Selvi S 8925808594
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Hello Everyone, Greetings from GeBBS Health Solutions, Hyderabad! We are hiring AR Callers (Provider Side) with experience in Denials Management (Hospital Billing). If you have 13 years of experience in AR Calling/Denials Management , we would love to meet you! Requirements: Good knowledge of AR Denials Management in US Healthcare (RCM) Willingness to work night shifts (fixed) Work Location: Hi-tech City, Hyderabad Immediate joiners preferred Walk-in Interview Details: Dates: Monday to Friday Time: 4:00 PM 7:00 PM Venue: DivyaSree Trinity, Phase-3, Ground Floor, Hi-tech City Layout, Madhapur, Hyderabad-500081 (Near Raidurg metro station) Contact: HR Udaya 8019880046 Disclaimer: GeBBS never charges any fees for job applications. If you receive any such requests, please report them to reporthr@gebbs.com. Regards, HR Team GeBBS Health Solutions
Posted 1 month ago
1.0 - 3.0 years
0 - 3 Lacs
Chennai
Work from Office
Mega Walk-in Drive for AR Callers (US Healthcare) - Associate Walk-in Date: 21st of June 25 Time: 10:30 AM-12:30 PM Venue: HCL Technologies, Sez 602 /3 Sholinganallur Village Medavakkam High, Chennai, Tamil Nadu Contact Person: Shinaz Shift: Night Shift(US Shift) JOB SUMMARY We seek an experienced RCM Customer Service Executive Voice to join our team. The role involves collaborating with US healthcare providers to ensure accurate and timely reimbursement. The ideal candidate should possess strong communication skills, attention to detail, and be willing to work in US shifts. KEY WORDS Excellent Verbal and Written Communication Skills, Revenue Cycle Management, Denial Handling, AR Calling, US Healthcare, Medical Billing, RCM. RESPONSIBILITIES: Review and analyze denied claims to identify root causes and trends. Develop and implement strategies to reduce claim denials and improve reimbursement rates. Work closely with insurance companies, healthcare providers, and internal teams to resolve denied claims. Prepare and submit appeals for denied claims, ensuring all necessary documentation is included. Monitor and track the status of appeals and follow up as needed. Maintain accurate records of all denial management activities and outcomes. Provide regular reports on denial trends, appeal success rates, and other key metrics to management. Stay updated on industry regulations and payer policies to ensure compliance. REQUIRED SKILLS: Strong verbal and written communication skills Should possess neutral accent and good adoption to US culture. Ability to resolve provider queries in the first point of contact. Focus on delivering a positive customer experience Should be professional, courteous, friendly, and empathetic Should possess active listening skills Good data entry & typing skills Ability to multi task. Capable of handling fast-paced, innovative, and constantly changing environment Should be a team player. Ability to contribute to the process through improvement ideas. FORMAL EDUCATION AND EXPERIENCE Graduate (any stream) 0.6 months - 24 months of process experience in AR calling Heath Care, with knowledge of Denials and RCM.
Posted 1 month ago
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