Manager AR

• Maintain and monitor revenue cycle metrics for assigned client and provide strategies for dynamic improvement Provide and analyses data and undertake measures to improve efficiencies.
• Prepare operational reports and analysis reflecting progress, adverse trends and appropriate recommendations.
• Identify training gaps in the team and train them as appropriate/required on revenue cycle activities and practices.
• Ability to communicate, have excellent interpersonal, listening skills and organizational skills
• Well informed about current Revenue cycle concepts and best practices.
• Provide leadership and focus to the project teams. Responsible for the productivity, quality and overall performance of the projects.
• Preparing project reviews, transition & migration plans, and project feasibility reports.
• Managing SLA's and ensuring smooth service delivery. Managing Service Level Quality (Six Sigma Approach) & Lead Time Management.
• Lead teams to efficiently deliver client expectations. Guide team to reduce AR ageing and optimize collections.
• Manage day-to-day activities with the team, but not limited to.
• Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLAs.
• Tracking and maintaining metrics for a variety of data including collections report, Operations report, etc.
• Develop processes to improve productivity and quality of the team.
• Participate in the new pilots projects & work towards proper transition of knowledge to team.
• Strong knowledge of Language Skill as American English with neutral accent. Communicates effectively with all internal and external clients along with proficiency in presentation.
• Uses good judgement and critical thinking skills; ability to identify and resolve problems.
• Possess a strong work ethic and a high level of professionalism with a commitment to client/patient/organization satisfaction.

Preferred candidate profile

• Minimum 12 years of experience in the US Healthcare industry
• Minimum 1 year of managerial experience
• Work from Office Mohali
• Strong expertise in Revenue Cycle Management (RCM)