Delivery Manager

12 - 19 years

14 - 24 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Leading large-scale operations (100+ FTEs)
  • Strategic process management & continuous improvement
  • Stakeholder & client communications
  • Quality & compliance oversight
  • Coaching & team development
  • Familiarity with WideOrbit/media scheduling tools
  • Exposure to video/audio ad platforms
  • BCP planning & cross-functional leadership
  • Experience in automation/efficiency programs
  • Internal reporting tools and dashboards
  • Client process workflow
  • CI & audit documentation practices
  • Client expectation mapping frameworks
  • Lead operations for 100+ member team; ensure SLA, quality, and cost efficiency
  • Drive stakeholder alignment, client engagement, and performance coaching
  • Implement process improvements, automation, and quality initiatives
  • Support cross-functional teams; ensure compliance and risk governance
  • Represent delivery function in client visits, reviews, and audits

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Wipro

Information Technology & Services

Bengaluru

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