Delivery Manager

Role Summary

As a Delivery/Project Manager, you will be the face of the company at the client locationresponsible for managing the delivery of cybersecurity solutions and ensuring a seamless client experience. You will collaborate with cross-functional teams, manage senior stakeholders, and ensure that projects are delivered on time, within scope, and with high satisfaction.

Key Responsibilities

• Serve as the single point of contact for key clients at their location.
• Manage the end-to-end delivery of cybersecurity product implementations and custom solutions.
• Act as a liaison between client stakeholders and internal product/engineering teams.
• Own relationship management, ensuring high levels of client engagement and satisfaction.
• Negotiate project scope, schedules, budgets, and change requests effectively.
• Proactively identify delivery risks and drive issue resolution.
• Monitor project KPIs and delivery metrics to ensure SLA adherence.
• Provide regular project updates and executive reports to internal and client leadership.

Required Skills & Qualifications

• 3 - 5 years of experience in IT project or delivery management, ideally in cybersecurity or enterprise product environments.
• Strong understanding of cybersecurity technologies, protocols, or enterprise IT infrastructure.
• Proven track record of client-facing delivery/project management in mid to large enterprises.
• Exceptional negotiation, conflict resolution, and stakeholder management skills.
• Experience working onsite with client teams, handling dynamic and high-pressure environments.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proficiency in Kannada (spoken and/or written) is required.