Delivery Lead - PTP & OTC - Manager

Role & responsibilities

• Candidate must have 14+ years of experience.
• Responsible for managing the Accounts Payables and Accounts Receivables operations and ensuring seamless operations and timely SLA delivery along with maintaining high levels of employee and customer satisfaction.
• Participating in client meetings, presentations and workshops Understand customer requirements and create customized AP delivery solutions Manage AP operations (Month End Closing like Accruals, Various Reconciliations like Vendor, Bank, GL, etc.) and deliver on all agreed SLAs.
• Manage AR operations (Month End Closing, Various Reconciliations like Billing, Customer, Bank, GL, etc.) and deliver on all agreed SLAs Build, develop & sustain customer relationship Lead process improvement initiatives & create control environment Effective Goal setting and Performance Management.
• Mentor, manage and motivate the operations team.
• To ensure SOX, Statutory Audit & US GAAP Compliance Lead Transition process for AP Operation Knowledge of AP Domain expert in processing of invoices, Payment process like Wire Transfers, EFT Manual Payments, Cheques, etc. Accruals, provisions, Write offs & various other AP ad-hoc activities.
• Knowledge of AR Domain expert in processes like customer invoicing, Application of Payment process through various methods like ACH, Lockbox, Direct Debit, Credit Card, etc. Clearing of control accounts, write offs & various other AR ad-hoc activities.
• Thorough knowledge of Accounts Payables & Accounts Receivables analysis and review & subsequent plan (to make necessary entries to put reconciliations in good shape)
• Strong ability to work on multiple projects simultaneously Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accurately Conducting review meetings with Team and external stakeholders
• Manage resource requirement identify process gaps and improvement opportunities Handle internal reporting, adherence to SLAs Handle all administrative challenges Manage Escalations Prepare dashboards for performance metrics, service levels Exceed daily / weekly / monthly targets on Teams TAT and Accuracy Support team with AP/AR domain knowledge as and when required Track exceptions and forward to relevant stakeholders for resolution

Contact Person: Marilakshmi S

Email ID: marilakshmi@gojobs.biz