Delivery Lead

Delivery Lead IT Recruitment

Key Responsibilities:

Delivery

• Manage full-cycle recruitment delivery for IT and technology roles across clients in the

  UK and Europe

  .
• Lead and scale a high-performing delivery team to ensure quality submissions, interview-to-hire ratios, and timely closures.
• Own delivery SLAs and KPIs, driving continuous improvement across all recruitment metrics.
• Work in coordination with onshore and offshore sourcing/recruitment teams for optimal performance.

Client Engagement

• Act as the senior delivery interface for key clients in the UK and Europe.
• Build strong working relationships with client stakeholders, ensuring alignment between delivery teams and client expectations.
• Conduct regular performance reviews, feedback sessions, and forecasting meetings with clients.

Team

• Lead and mentor recruitment managers, team leads, and recruiters across locations.
• Define performance goals, conduct reviews, and facilitate continuous training and upskilling of the team.
• Promote a high-performance, collaborative, and accountable team culture.

Operational Efficiency

• Develop and implement delivery frameworks and recruitment strategies tailored to different markets (UK, Netherlands, broader Europe).
• Drive technology adoption (ATS/CRM, sourcing tools) and streamline delivery workflows.
• Maintain detailed reporting on open roles, pipelines, interviews, and closures across regions.

Market Awareness & Compliance

• Stay updated on employment laws, data privacy (GDPR), and recruitment trends across the UK and Europe.
• Ensure compliance with local and client-specific recruitment processes and audit requirements.

Requirements:

• Experience:

   10+ years in IT recruitment, with 6+ years in a delivery or leadership role covering the

  UK and/or European, and/or US  markets

  .

• Process Knowledge:

   Experience with

  US recruitment processes

   is a plus and will be considered favorably.

• Geographic Expertise:

   Strong understanding of recruitment markets in the

  UK

  ,

  Netherlands

  , and broader

  Europe

  .

• Team

  Leadership:

   Proven experience managing mid to large-sized delivery teams.

• Tools:

   Hands-on with ATS (e.g., Bullhorn, iCIMS, Workday), job boards, and sourcing tools like LinkedIn Recruiter.

• Communication:

   Excellent client-facing communication and stakeholder management skills.

• Education:

   Bachelor’s or Master’s degree in HR, Business, or related field.

Preferred Qualifications:

• Experience working in RPO, MSP, or staffing delivery environments.
• Familiarity with both permanent and contract hiring models.
• Multilingual capabilities (English mandatory; Dutch or German is a plus).
• Experience managing delivery through offshore centers (India, Eastern Europe, etc.).