Job
Description
YOUR ROLE
As a Delivery Excellence professional will be responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements which includes
Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies. Ensure the Continuous Improvement approach across Engagements and Centers Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma) Supports process alignment based on best in class processes Fosters the global sharing of innovation, new methodologies and benchmarking Support Big Data analytics and Cloud Computing services
IN THIS ROLE YOU WILL PLAY A KEY ROLE IN:
Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies. Ensure the Continuous Improvement approach across Engagements and Centers Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma) Supports process alignment based on best in class processes Fosters the global sharing of innovation, new methodologies and benchmarking Support Big Data analytics and Cloud Computing services
YOUR PROFILE
LSS Blackbelt (internal or external) Blackbelt project experience (only certification will not be sufficient) at least 1 BB project experience- high impact projects FTE savings, additional revenue savings, high savings in terms dollars (DMAIC), along with 4-5 other projects. Should have worked in those projects in the capacity of a project leader, not like he/she only assisted a Blackbelt in the project Data Analysis skill - inferential statistics and basic statistics (BB certified candidates will understand what it means) Delivery excellence experience and capability in conducting process assessment, identifying improvement opportunities, ideation to implementation cycle, etc. One should definitely have knowledge about RPA technologies (Uipath, Blueprism, AA, AI)
WHAT YOU'LL LOVE ABOUT WORKING HERE
You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work . Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events , yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work . Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events , yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
