Delivery Consultant

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Health Informatics, Nursing, or a related field advanced degrees or clinical certifications (e.g., RN license) are preferred.
• Minimum of 4-5 years of hands-on experience in Oracle Health Millennium (Cerner) SurgiNet and Anesthesia module implementation, design, build, and/or direct support.
• Strong clinical knowledge of perioperative services, including physician and nursing workflows in surgery and anesthesia environments.
• Proficiency in Cerner core fundamentals, such as preference maintenance (prefmaint), privilege maintenance (privmaint)
• Experience with EHR workflow assessments, system configuration, Go-Live support, and integration with third-party platforms.
• Excellent communication and interpersonal skills to articulate technical solutions to non-technical stakeholders.
• Willingness to travel occasionally for client onsite support, participate in on-call, with flexibility for nights/weekends during implementations.

Preferred Qualifications:

• Experience with Oracle Health Millennium's broader perioperative ecosystem, including integration of SurgiNet and Anesthesia with registration, scheduling, and other clinical modules.
• Familiarity with perioperative and anesthesia care standards (e.g., NABH, ASA guidelines) and awareness of global best practices in surgical and anesthesia workflows.
• Certification in Oracle Health (Cerner) SurgiNet, Anesthesia, or related perioperative healthcare IT solutions.
• Ability to thrive in a fast-paced, multidisciplinary project environment, ensuring physician, nursing, and anesthesia team satisfaction

• Perform start-to-finish support of Oracle Health Millennium SurgiNet and Anesthesia modules, including preoperative assessments, anesthesia documentation, medication tracking, intra-operative workflows, and post-operative processes.
• Provide direct support for system troubleshooting, issue resolution, and optimization of existing installations, ensuring minimal downtime and seamless integration with other EHR components.
• Conduct workflow assessments and collaborate with healthcare professionals (e.g., surgeons, anesthesiologists, nurses) to identify opportunities for process improvements and system enhancements.
• Manage perioperative impacts with system upgrades, releases, and enhancements, including testing, validation, and end-user training to ensure compliance with regulatory standards and clinical best practices.
• Facilitate stakeholder meetings, develop agendas, track action items, and document solutions to support Go-Live activities and post-implementation sustainment.
• Develop and maintain operational documentation (ITIL run books), including build standards, common troubleshooting resolution steps, governance requirements, policies, and procedures.
• Monitor system performance, generate reports using tools like LightsOn, DA2, etc., and recommend optimizations to improve care delivery and revenue generation.
• Stay updated on perioperative Oracle Health updates, US regulatory requirements, and industry trends to advise on strategic system alignments.

Career Level - IC3