337 Delinquency Management Jobs - Page 5

Product : HL, LAP, BL, PL, Used car Role & responsibilities : Responsible for upholding the Piramal brand by managing collection targets and assess delinquencies across buckets for the respective cluster. Responsible to oversee the collections by Collection Managers and executives & ensure follow-ups on collection of overdues from customers Drive auto-debit mapping for maximum customers in the collections bucket to improve quality and completion of collections target. Review the existing loan portfolios continuously and assess the potential clusters of concern Analyse and provide periodic updates of all accounts on the loan portfolio in the cluster to the Collections team Ensure the EMI collections are tracked and documented properly with periodic updation of collection status on the database Escalate critical matters for any process or data related deviations and ideate on resolution. Ensure delinquencies across buckets are maintained within the target range Coordinate with litigations team, initiate legal actions against NPA accounts, re possession and sale of property Responsible for empaneling and coordinating with the enforcement agencies, cheque pick up agencies for collections Ensure that the collection agencies and executives adhere to the legal guidelines Provide support during internal & external collection audits Ensure audit and compliance processes are carried out on agencies Ensures that all written correspondence complies with policies in terms of verbiage and frequency of contact Ensure that the team follows all the guidelines and processes set by the organisation Monitor agency performance and take steps to improve productivity and correct aberrations Model and foster behaviours that support the organizations values and culture creating an atmosphere of trust, cooperation, accountability and dedication to organization Set productivity targets & monitor performance of the Collection executives, managers and agencies and correct aberrations Preferred candidate profile : Graduate in any field from an accredited college Desired : Postgraduate from an accredited college 5-10 years of relevant work experience working in collections in a large scale HFC or NBFC 3-5 years of managing agencies Experience of interacting with customers and cross functional teams Should have strong negotiation skills

He should have a knowledge to drive numbers and productivity of the portfolio , He should have experience to make reports for day to day activities He should be responsible for the Agency Audits , Proper dexterity with Quality team to under stand their identified errors of External vendors towards Audit perspective

About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory

About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory

About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory

About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory

Manage over all Credit Underwriting process for the respective State or Multiple States . Portfolio Management , Quality Review on periodical basis. Maintain expected service TAT . Initiate Training Program on Programs, underwriting skills , customer level. analysis Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters. Manager third Party Vendors , verification agencies for various types of verification .

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters. Manager third Party Vendors , verification agencies for various types of verification .

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters. Manager third Party Vendors , verification agencies for various types of verification .

Role & responsibilities Key highlights of the role are listed below (purely indicative and not limiting): Experience in handling litigation and/or arbitration matters. Strong drafting and documentation skills. Ability to coordinate with advocates, law firms, and internal teams. Understanding of RBI regulations and compliance processes. Proficient in legal research and analysis. Excellent communication and negotiation skills. Effective case and time management abilities. Applicants should possess the following attributes: Legal background Confident in handling legal issues Excellent critical thinking skills. Ability to assess risks, identify legal issues and find practical solutions.

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters. Manager third Party Vendors , verification agencies for various types of verification .

Core Responsibilities: Support the Head of Strategy in designing, implementing, monitoring and improving portfolio interventions for effective management of the delinquent portfolio against the background of Product specific strength areas and operating constraints. Assist in executing, evaluating, Improving and monitoring portfolio interventions. Support in the management of key portfolio indicators and credit cost within budgeted levels. Champion a systematic approach towards portfolio management where performance delivery hinges more on an intelligence driven aggregation of robust processes rather than a simple aggression of individual efforts. Improve collection efficiency and effectiveness by developing and deploying intelligence based tools such as scorecards. Forecast portfolio movement choosing robust modeling techniques and estimate key financial out comes including loss, provisions etc across the retails assets and card suite. De-risk unit efficiency through an integrated framework of process and systems. Build performance score cards for collections team across levels. Forecast and devise staffs capacitation model to ensure adequate bench strengths to manage incoming collection volumes Build senior collection management consensus around proposed approaches of portfolio management and system solutions devised to deliver incremental collections efficiencies. Develop strong Analytical platform that would facilitate decision making of factual basis. Devise MIS to measure significant aspects- both existing and proposed of collections performance and review performance of constituent portfolio segment to identify possible areas of focus for collections action. Provide inputs to Credit Policy and underwriting on basis of portfolio trends. Analyze performance and productivity trends by identifying poor performing segments -leading to focused action in controlling delinquencies and Credit Losses. Desired Experience: Minimum 6 to 7 years in the field. Graduate : Yes Masters/Postgraduate: Yes

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Qualification- Graduate in any discipline

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters.

O2C Collection - Good understanding of Order to Cash cycle, strong experience in customer collection, working experience in GETPAID tool will be a plus Functional knowledge First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collectors: Voice calling Dispute Management Customers account Reconciliation Customer Query Resolution Customer Account Management (Follow up on payment of open balances) Update and maintain accurate records of collection activities Refund process Collection report Query response (Customer / Collection manager / Credit controller) Process improvement methodology Has process improvement acumen. Account Management: Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Customer Orientation: Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager or counterparts or Stakeholders Customer Orientation: Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly Responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution. Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Accountability : Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration and Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his or her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and or escalation to other towers when required. Analytical Thinking and Problem Solving: Identifies anomalies, errors, and aberrations in output dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills: Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills SAP Mandatory Qualifications B com M com MBA Finance Job Location

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters. Manager third Party Vendors , verification agencies for various types of verification .

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters. Manager third Party Vendors , verification agencies for various types of verification .

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters. Manager third Party Vendors , verification agencies for various types of verification .

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters. Manager third Party Vendors , verification agencies for various types of verification .

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters.

We are looking for a skilled Regional Debt Manager to join our team in Bhubaneshwar, Khandagiri, and Jharsuguda. The ideal candidate will have 5-10 years of experience in the banking or financial services industry. Roles and Responsibility Manage and oversee debt collection operations across multiple locations. Develop and implement effective strategies to improve collections efficiency. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on key performance indicators to senior management. Identify areas for improvement and implement process enhancements. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of banking regulations and laws. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections and recovery processes. Ability to lead and manage a team effectively. Educational qualificationsAny Graduate or Postgraduate degree. Additional Info For more information, please contact us at 6587807.

We are looking for a skilled professional with 8 to 10 years of experience to join our team as an Area Collection Manager in Bengaluru. The ideal candidate will have a strong background in collections and recovery, with excellent leadership and management skills. Roles and Responsibility Achieve collection targets assigned to the territory while ensuring compliance with legal guidelines. Maintain collection efficiencies across buckets and identify/ initiate Sec-25/138 for critical accounts. Drive NPA reversals and write-off recoveries, ensuring timely initiation and execution of legal tools like Warrants under Section -138/Section -25. Coordinate with the Legal team/Lawyers for timely filing of Sec 14 and obtaining DM orders & enforcement of agents for timely and smooth possession. Manage portfolio movement and allocate it to team members based on demography spread and volume. Ensure trail/feedback is managed in M collect and delinquency file. Take steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in-house and external legal teams/advocates. Analyse and maintain zero delinquency within required parameters/policies and systems, publishing MIS and reviewing daily collections. Lead and supervise the collections team for implementing a recovery agenda through training, motivation, and deployment strategies. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job Graduate degree. Minimum 8 to 10 years of experience in collections and recovery. Strong knowledge of banking and financial services. Excellent leadership and management skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and supervising a team. Knowledge of auditing and regulatory requirements. Familiarity with MIS and performance metrics. Understanding of customer satisfaction and complaint resolution. Ability to manage productivity and costs. Experience in managing and allocating portfolio movements. Knowledge of legal proceedings and debt recovery. Ability to lead and motivate a team. Strong communication and interpersonal skills. EducationGraduate, Desired ExperienceMinimum 8 to 10 years in the field.

We are looking for a highly skilled and experienced professional to join our team as a Zonal Debt Manager - Retail MFB - Collections in Patna. The ideal candidate will have 2 to 7 years of experience in collections, finance, or a related field. Roles and Responsibility Maintain and improve the health of the portfolio through various legal and collection tools and processes. Ensure NPA levels are kept at minimum trigger levels and recommend appropriate legal actions for stress contracts. Manage portfolio movement and control loss for specific products in the assigned region. Analyze and maintain zero delinquency within required parameters/policies and systems. Take steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in-house and external legal teams/advocates. Provide effective interdepartmental communication with operations, credit, and sales teams by identifying negative areas and developing systems that meet local requirements. Ensure customer satisfaction through quick resolution of issues and complaints, and visit high-value strategic customers. Facilitate competition mapping and market trends by collating information from the market to suggest changes. Ensure all in-house officers/agencies perform as per defined SLA while reducing vendor costs. Manage productivity by setting productivity parameters for DMA/Agencies/collection executives and monitor performance against these parameters. Lead and supervise the collections team for implementing a recovery agenda through training, motivation, and deployment strategies. Ensure compliance with all audit/regulatory institutes and company policies and procedures. Job Post Graduate in any discipline/Diploma/Degree in Finance. Minimum 2 years of experience in collections, finance, or a related field. Possess strong knowledge of financial services, broking, MIS, auditing, and management. Demonstrate excellent communication and leadership skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required.

We are looking for a skilled professional to join our team as an Area Collections Manager - Retail MFB - Collections in Belagavi, Maharashtra. The ideal candidate will have 6-9 years of experience in collections and recovery. Roles and Responsibility Manage and oversee the collections process to ensure timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Build and maintain relationships with key stakeholders, including customers and internal teams. Analyze data and metrics to identify trends and areas for improvement. Lead and motivate a team of collection professionals to achieve targets. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills. Experience in managing and leading a team. Familiarity with collections software and technology. Educational qualificationsAny Graduate or Postgraduate degree. Additional Info The selected candidate will be required to work at the office located at JM, ref=6587596.