Recovery/ Enforcement Agency DRA certified Telecalling and recovery Staff Management Office Assistance Responsibilities: Identify customers with outstanding debts Contact and track debtors, encouraging timely repayment Handle customer questions, complaints, and inquiries Create and implement debt collection courses of action Negotiate specific payment plan arrangements with debtors Investigate discrepancies to resolve outstanding customer accounts Skills and qualifications: Outstanding interpersonal skills Strong organizational skills Clear, persuasive verbal and written communication Excellent negotiation skills Problem-solving mindset Professional phone etiquette Preferred qualifications Customer service experience Knowledge of debt collection legal requirements Strong time-management skills Database management skills Experience working in a deadline-driven environment Account management experience

More Jobs at Jagrit Associates & Management Consultant Private Limited

Debt Recovery Agent

Janak Puri, New Delhi

2.0 - 31.0 yrs

INR 1 - 3 Lacs

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Debt Recovery Agent