Lakshmi Nagar, New Delhi
INR 2.22 - 3.42 Lacs P.A.
On-site
Full Time
debt recovery and it is target based job all other details will be furnish at the time of interview
Lakshmi Nagar, Delhi-NCR
INR 2.22 - 3.42 Lacs P.A.
On-site
Full Time
The Debt Recovery Agent is responsible for contacting customers with overdue accounts, negotiating repayment plans, and ensuring timely collection of outstanding debts. The role requires excellent communication, negotiation, and record-keeping skills to maintain customer relationships while meeting collection targets. Key Responsibilities Contact debtors via phone, email, or written correspondence to remind them of outstanding payments. Negotiate repayment terms and settlement agreements in line with company policies. Maintain accurate and up-to-date records of all communications and payment arrangements. Investigate and resolve disputes related to billing or account balances. Liaise with internal departments (e.g., accounts, legal) to facilitate debt recovery. Recommend accounts for legal action or escalation when necessary. Achieve monthly and quarterly collection targets. Adhere to all relevant laws, regulations, and ethical standards regarding debt collection.
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