Debt Recovery Agent

0 - 31 years

1 - 5 Lacs

Posted:15 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:Contact customers via phone, email, or field visits to recover outstanding payments. Negotiate and finalize repayment plans or settlements in line with company policies. Maintain accurate records of all interactions, payments, and agreements. Handle BKT, bucket-wise delinquent accounts, and write-off portfolios. Coordinate with supervisors and team leaders to achieve monthly recovery targets. Ensure compliance with RBI, DRA, and company collection guidelines. Provide timely updates and reports on recovery progress. Maintain professionalism while dealing with sensitive customer situations.

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