Debt Collector

About us:

Britts Imperial College, UAE is an Academic Centre & Education Partner of four top-tier globally recognized British & European universities to offer Undergraduate, Postgraduate and Doctoral degree programs awarded by these universities to aspiring learners from across the globe.

Kindly refer to our website for more details

https://brittsimperial.com/

Location - Malad

About the Role

We are currently recruiting for a Debt Collector to manage the national debtors ledger and implement strategies and collections methodology delivering productivity improvements.

Key Duties and Responsibilities Include:

• Manage day-to-day Credit Control & Debt Collection activities via a national team
• Drive outbound fees collection calls/activity
• Manage reduction of bad debt provision
• Review and analyse operational performance
• Generate monthly management reports
• Ensure compliance with relevant legislation
• Mentor and develop staff to implement best practice initiatives
• Work with stakeholders to reduce credit risk and bad debt for the company
• Update changes and confirm payments
• Negotiating and monitoring payment plans
• Early identification of hardship triggers and providing support to students
• Adherence to regulatory and compliance requirements
• Identify process improvement areas and implement accordingly
• Complete any other tasks as reasonably requested by management

What you need?

• Relevant experience within credit environment
• Excellent communication and negotiation skills
• Collections experience in a high-volume environment
• Commercial/ B2B Collection experience
• Good working knowledge of the Australian
• Privacy Principles guidelines & Privacy Act.