DEBT COLLECTION AGENT

As a leader in the call center industry, ADS Global is committed to providing top-notch customer service solutions to enhance customer satisfaction and support businesses worldwide. With a team of dedicated professionals, ADS Global offers tailored support tailored to meet the individual needs of each client. Specializing in inbound and outbound support, technical assistance, and customer retention, we provide multilingual support with a customer-centric approach. Our focus on quality assurance, scalability, and leveraging global reach alongside local expertise guarantees exceptional service and fosters strong customer relationships, revolutionizing the customer care landscape. Key Responsibilities: - Expertise in Debt Collection and Cash Collection processes - Strong Communication and Customer Service skills - Knowledge and understanding of Finance and related principles - Proficiency with computer systems and tools for managing collection processes - Ability to maintain professionalism and empathy during customer interactions - Utilize problem-solving and negotiation skills effectively - Prior experience in a similar role or in the financial sector is a plus Qualifications: - Expertise in Debt Collection and Cash Collection processes - Strong Communication and Customer Service skills - Knowledge and understanding of Finance and related principles - Proficiency with computer systems and tools for managing collection processes - Ability to maintain professionalism and empathy while handling customer interactions - Problem-solving and negotiation skills - Prior experience in a similar role or in the financial sector is a plus - A Bachelor's degree in Finance, Accounting, or a related field is desirable,