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Outworx Solutions
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DC Delivery Manager

DC Delivery Manager

Outworx Solutions

5 - 8 years

|

5 - 9 Lacs

Posted:Just now| Platform:

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Skills Required

infrastructure operations customer services cloud technologies datacenter maintenance itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage Infrastructure Operations, Support and Maintenance services
Ensure adherence to all established guidelines and management practices for employees.
Coordinate with various departments and perform integration of critical systems into infrastructure.
Ensure timely closure of all Change requests.
Monitor all activities related to Team responsibilities
Ensure client satisfaction and provide optimal level of customer services for various departments.
Maintain effective professional relationships with IT relationship managers.
Maintain expert knowledge on all business procedures associate with assets and capacity.
Monitor all functional resources required for growth and ensure appropriate working.
Ensure weekly, monthly, quarterly review meeting with customer stakeholder
Ensure timely submission, review of SLA report with customer stakeholders.

Tools and Technology

Knowledge of Datacenter, Cloud Technologies
Automation, ITIL Process

Certification

ITIL certified

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