Job
Description
Core Responsibilities • Define, create and communicate learning pathways to increase OSBs modern data and technology capabilities to align to the Group’s goal to become “future-fit” • Collaborate with internal and external SMEs, business functions and the People Transformation team to understand the key capability gaps today and in the future • Take a ‘systems thinking’ approach designing learning journeys with consideration of all touch points during the colleagues e nd to end experience • Create, prioritise and maintain a learning backlog to achieve the learning vision for data and technlogy learning, incorporating stakeholder requirements • Curate learning pathways using a blended channel approach and a mix of external and internally created content , inclusive of different format such as digital learning, facilitated learning, workshops, on the job training and coaching • Ensure full visibility of the backlog, work in progress, flow and output of the work, escalating blockers and managing depend encies • Relentless focus on continuous improvement of the user experience during each touch point of the learning experience, optimising design and technology to create market leading learning experiences and drive impactful learning outcomes, including optimising the LMS • Regularly evaluate the effectiveness of training content and format to track their performance against desired outcomes • Lead the Data & Technology Learning team and cross functional squads using agile learning practices, providing management, leadership and coaching to nurture a high performing environment • Stay updated on industry trends, best practices, and emerging technologies within learning, to aid the continuous enhancement of the Group’s people related practices • Support the Group’s Diversity, Equity & Inclusion Specialist in identifying and implementing related initiatives to create a truly inclusive and equitable work environment • Ensure that you and your team fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day-to-day work that you put customers at the heart of everything you do • Ensure that you and your team fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day-to-day work that you treat data as an important corporate asset which must be protected and managed 3. Experience Requirements • Previous experience creating and delivering learning and development journeys including content curation • Previous experience leading high performing teams across multiple locations • Previous experience working effectively with Learning Management Systems, authoring tools and learning insight • Previous experience taking a product not project approach to the learning deliverables, driving optimisation and continuous improvement • Previous experience delivering end to end projects or products from inception, design, deployment and improvement • Familiarity with a skills based organisation approach (FSSC) 4. Knowledge Requirements • Knowledge of data and technology learning approaches • Specialist knowledge in learning & development best practices and industry trends • Robust knowledge industry tools, systems and methods to sustain a skills-based organisation • Robust knowledge of agile learning practices 5. Skill and Competency Requirements • Exceptional communication skills are essential (verbal and written), with the ability to effectively convey complex concepts to diverse audiences • Excellent design thinking and systems thinking capability • Demonstrated agile project management skills are essential, including the ability to prioritise and manage multiple initiatives simultaneously • Demonstrated skills to analyse complex problems and deliver insightful, practical, and sustainable solutions • Resilience and tenacity to lead through ambiguity and change with impact • People leadership skills to develop and sustain a high performing team • Intermediate skills in the use of Microsoft Excel, Word and PowerPoint is essentia
