Data Platform Professional - Application Maintenance Data Stage

The Application Maintenance team member will support the ISPL Data Platform team to ensure the stability and the correct execution of all the applications in Data Platform scope.

He will support the development team and will help BNL Data Platform Internal team to analyze and propose solutions and on Business requests.

He will be in charge of small development activities.

He will also propose solutions to improve the performance and prevent failures on managed applications.

Responsibilities

Coordinate closely with Data Platform Teamss and also all other BNL BNP Paribas IT teams (Incident coordination, Security, Infrastructure, Development teams, etc.)

For a predefined applications scope take care of:

o Ticket Management

o Propose solutions to improve an application

o Incident Management (including problem determination)

o Request Management

o Change Management

Ensure that SLA targets are met for above activities

Handover to Italian teams if knowledge and skills are not available in ISPL

Contribute to the definition of procedures and processes necessary for the team

Help build team spirit and integrate into BNL BNP Paribas culture

Contribute to incidents analysis and associated problem management

Contribute to the regular activity reporting and KPI calculation

Contribute to the knowledge transfer with BNL Data Platform team

Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

Fundamental skills:

o Knowledge about Mainframe usage TSO, ISPF/S, Scheduler , JCL

o Knowledge about IBM Datastage ETL Tool

o Familiarity with database technology is required (Teradata, Oracle, DB2, SQL Server)

o SQL Languange in order to execute basic scripts and queries.

Have basic experience with:

o Service Now ticketing system

o Aurelia Remedy ticketing system

Nice to have:

o General IT infrastructure knowledge

o Knowledge of Requirements Collection, Analysis, Design, Development and Test activity

o Continuous improvement approaches

Good written and spoken English

Able to communicate efficiently

Good Team Player

Basic knowledge of Italian language can be an advantage

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Client focused

Ability to deliver / Results driven

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process

Ability to anticipate business / strategic evolution

Ability to set up relevant performance indicators

Ability to understand, explain and support change

Choose an item.

Education Level:

Bachelor Degree or equivalent