Job
Description
As a Data Analyst II at Uber's Community Operations (CommOps) org, you will play a crucial role in shaping and influencing a world-class experience for customers interacting with support at Uber, with a specific focus on Earner growth and enablement. Your responsibilities will include: - Leading CommOps' MBR Insights generation program for the APAC business - Developing executive-level communications and presentations for senior leadership - Performing deep-dive analysis to unpack insights and recommend solutions to business problems - Translating ambiguous questions into data-driven recommendations - Developing an in-depth understanding of business performance and sharing strategic insights with senior leadership to influence decision-making - Writing complex SQL queries to extract, manipulate, and analyze data - Identifying, planning, and executing projects and root cause analyses to improve existing processes - Helping uplevel the skillsets of more junior analysts on the team Qualifications required for this role include: - 6+ years of experience in business analytics, data science, business intelligence, or related fields - Strong grounding in core data science concepts such as supervised/unsupervised learning, feature engineering, and model evaluation - 1+ year of team management expertise - Proficiency in SQL and Python - Proficiency in visualization tools like Tableau, PowerBI, Looker, or Streamlit - Strong statistical and experimentation skills - Demonstrated ability to influence decisions through data storytelling and insights - Advanced data analysis skills leading to actionable recommendations - Curious, self-directed, and impact-driven mindset - Strong storytelling ability with the capability to distill complex insights into a compelling data story - Experience in communicating with and presenting to senior leaders - Fluent in written and spoken English Preferred qualifications include: - Masters Degree - Proficiency in analytics & reporting tools such as Tableau, Google Data Studio, Google Sheets/Excel, Python, and SQL - Experience in customer support/insights, leading high-visibility projects, and influencing cross-functional teams - Strong communication, data storytelling, analytical, and problem-solving skills - Self-motivated, proactive, detail-oriented, and comfortable with ambiguity in a fast-paced environment - Experience in data extraction, wrangling, and building pipelines Join Uber's Community Operations team and be part of driving impactful decisions through data-driven insights and recommendations! As a Data Analyst II at Uber's Community Operations (CommOps) org, you will play a crucial role in shaping and influencing a world-class experience for customers interacting with support at Uber, with a specific focus on Earner growth and enablement. Your responsibilities will include: - Leading CommOps' MBR Insights generation program for the APAC business - Developing executive-level communications and presentations for senior leadership - Performing deep-dive analysis to unpack insights and recommend solutions to business problems - Translating ambiguous questions into data-driven recommendations - Developing an in-depth understanding of business performance and sharing strategic insights with senior leadership to influence decision-making - Writing complex SQL queries to extract, manipulate, and analyze data - Identifying, planning, and executing projects and root cause analyses to improve existing processes - Helping uplevel the skillsets of more junior analysts on the team Qualifications required for this role include: - 6+ years of experience in business analytics, data science, business intelligence, or related fields - Strong grounding in core data science concepts such as supervised/unsupervised learning, feature engineering, and model evaluation - 1+ year of team management expertise - Proficiency in SQL and Python - Proficiency in visualization tools like Tableau, PowerBI, Looker, or Streamlit - Strong statistical and experimentation skills - Demonstrated ability to influence decisions through data storytelling and insights - Advanced data analysis skills leading to actionable recommendations - Curious, self-directed, and impact-driven mindset - Strong storytelling ability with the capability to distill complex insights into a compelling data story - Experience in communicating with and presenting to senior leaders - Fluent in written and spoken English Preferred qualifications include: - Masters Degree - Proficiency in analytics & reporting tools such as Tableau, Google Data Studio, Google Sheets/Excel, Python, and SQL - Experience in customer support/insights, leading high-visibility projects, and influencing cross-functional teams - Strong communication, data storytelling, analytical, and problem-solving skills - Self-motivated, proactive, detail-oriented, and comfortable with ambiguity in a fast-paced environment - Experience in data extraction, wrangling, and build
