Job
Description
Purpose of the role The Commercial Data Foundation team is seeking a Business/Technical Analyst to join the team supporting customer, pet and category management data sources. The role will be responsible for providing support for enhancements of our third-party vendor applications, support data mining from our customer base, and creating internal capabilities and reporting from multiple databases. To achieve this, the analyst will build strong partnerships and work directly with the business, vendors and cross functional partners, including D&T resources, to gather requirements, determine technical deliverable estimates, and problem solve support issues. The ideal candidate should have strong communication skills, solid business acumen, and be able to work and make decisions in a fast-paced environment with minimal direction. KEY ACCOUNTABILITIES Accountable for learning third party applications, internal reporting, system and business process, rules and logic, as well as developing knowledge of system data architecture Work directly with the business to gather detailed business requirements and apply sound technical solutions to build and test functional specifications, and implement and maintain reporting and functionality Provide timely, personal, and efficient response to user problems and inquiries Work within agile product team to develop user stories and tasks for the analysts workstream Design & execute solutions that drive integration and connected data opportunities Own delivery: Ensure product development through completion (incl. Address, prioritize, and fix bugs (QA), ensuring acceptance criteria is met and promotion to production) Communicate delays and articulate the downstream impact to tools and processes Own documentation, troubleshooting, support and coordination with team Serve as the day-to-day contact for the team on clarification of requirements and drive user stories Apply Agile Methodology to deploy change requirements via preferred methods accounting for priorities, time, and resources MINIMUM QUALIFICATIONS Education Full time graduation from an accredited university Minimum 2 years of experience in Data Analysis and Analytics role Demonstrated ability to analyze and support systems, as well as partner with technical team to design and implement solutions Experience gathering and documenting technical business requirements Experience with building vendor relationships and vendor management Ability to perform root cause analysis and identify problem trends Strong experience in exploring and analysing large data sets using Excel and SQL to understand patterns, structures, and definition Hands on experience working with SQL Strong understanding and implementation of Agile methodology Strong communication skills- verbal and written with ability to present complex messages and trade-offs and tell a compelling story Excellent problem solver with ability to lead the team to push the solution and progress Self-managing, results-oriented, and capable of leading multiple initiatives simultaneously through rigorous prioritization Technologies BigQuery - Google Cloud Platform, ETL PREFERRED QUALIFICATIONS Strong organizational, interpersonal, influencing and communication skills (written and oral) Efficient time management skills with the ability to act independently and prioritize across multiple deliverables Exposure to commercial data sources Agile Scrum master certification Understanding of Point of Sale, Syndicated and Consumer Data Vendor management experience
