Darwinbox Implementation - Payroll

Responsibilities:

• Understand client's business processes and configure the payroll module for their needs
• Recommend best people practices aligned with client business needs
• Assist the product implementation team during the implementation process in coordination with the client teams to ensure successful go-live(at the customer site if required)
• Support clients during critical Payroll events like Appraisal, Increments etc.
• Support clients to resolve queries on Payroll, as and when required
• Testing and developing new enhancements for the payroll module and coordinating with the development team
• Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Requirements:

• In-depth knowledge of Indian Payroll with an experience of at least 1 year in payroll implementation/support
• Good understanding of statutory compliances (PF, ESI, LWF, TDS and PT)
• Experience in Gratuity and Labor Benefit calculations
• Client handling and payroll system implementation (Transition)
• Good Excel knowledge is a plus
• MBA in business, accounting or relevant field is a plus