CX Solution Architect/Lead

Job Title: Oracle CX Solution Architect / Lead

Experience: 15+ Years

Role Type: Permanent

Location: Remote / Global Delivery Model

About Trinamix:

Trinamix is a global leader in Oracle Cloud and E-Business Suite consulting, specializing in digital transformation and supply chain innovation. As a trusted Oracle Partner, we deliver end-to-end business solutions leveraging Oracle Cloud CX, SCM, and ERP applications. Our culture thrives on innovation, collaboration, and excellence empowering teams and clients to achieve sustainable success.

Role Overview:

As a CX Solution Architect / Lead, you will play a strategic role in defining, designing, and delivering Oracle CX Cloud solutions. You will lead client engagements, provide architectural oversight, and drive solution strategies that align business needs with Oracle s best practices. This is a high-impact role that combines leadership, functional depth, and customer-facing expertise.

Key Responsibilities:

• Lead end-to-end CX solution design and implementation across Sales, Service, Marketing, and Commerce Cloud modules.


• Define the overall CX architecture, integration approach, and technology roadmap aligned with business objectives.


• Work closely with clients to gather and analyze requirements, design scalable solutions, and ensure alignment with Oracle Cloud standards.


• Provide thought leadership and best-practice guidance across pre-sales, delivery, and customer enablement phases.


• Collaborate with cross-functional teams (ERP, SCM, OIC, Analytics) for integrated enterprise solutions.


• Review and validate technical and functional design documents for accuracy and completeness.


• Mentor and guide CX consultants and leads to build strong internal capability.


• Stay current with Oracle CX product updates, industry trends, and emerging technologies to drive innovation.

Required Skills & Qualifications:

• Minimum 15+ years of total experience with 8+ years in Oracle CX Cloud (Sales, Service, CPQ, Marketing, or Commerce).


• Proven experience as a Solution Architect or CX Lead in multiple end-to-end Oracle Cloud implementations.


• Strong understanding of CX data models, integrations (OIC / REST APIs), and extension frameworks (VBCS / PCS).


• Expertise in CX process design, Customer 360, and Lead-to-Cash flows.


• Excellent client management, communication, and stakeholder engagement skills.


• Experience working with global delivery teams in a fast-paced environment.


• Oracle Cloud CX certification is a strong plus.

Why Join Trinamix:

• Opportunity to lead high-visibility Oracle Cloud CX projects globally.


• Work alongside industry leaders and Oracle experts.


• Collaborative, inclusive, and innovation-driven culture.


• Competitive compensation and career growth opportunities.

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