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Cutomer Service Representative

0 years

1 - 2 Lacs

Posted:4 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

  • Respond to customer inquiries via phone.
  • Provide accurate information regarding products and services, addressing any questions or concerns.
  • Assist customers with order placement, modifications, and cancellations.
  • Perform data entry tasks to maintain accurate customer records and documentation.
  • Conduct outbound calls to follow up on customer feedback or resolve outstanding issues.
  • Collaborate with team members to enhance service delivery and improve processes.
  • Maintain a high level of product knowledge to effectively assist customers.
  • Uphold company policies and procedures while delivering exceptional customer support.

Join us in making a difference by providing outstanding service that keeps our customers coming back!

Job Type: Full-time

Pay: ₹16,500.00 - ₹18,500.00 per month

Schedule:

  • Day shift

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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