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Axis Services
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Customer Support(International Process|| Only Experienced in CS

Customer Support(International Process|| Only Experienced in CS

Axis Services

1 - 6 years

3 - 5 Lacs

hyderabad

Posted:5 days ago| Platform:

Apply

Skills Required

banking process telecommunication support customer support international banking international bpo blended process international non voice graduates international chat process undergradutes technical support uk banking international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

22Immediate Hiring!!

1. Designation

Process

Preferred candidate profile:

Experience

Better to have Technical Knowledge

Strong verbal communication skills

Qualification

Role & responsibilities:

Diagnose, troubleshoot, and resolve customer technical problems via phone in a timely and professional manner.
Explain technical concepts in simple terms, guide customers through step-by-step solutions, and ensure customer satisfaction.
Accurately record customer interactions, solutions provided, and escalate unresolved or complex issues to higher-level technical teams when required.

Additional Information:

Salary

Work Schedule:

Shift Timings

Transportation

*If you are not opt for a cab, you will get 4500 per month as Travel Allowances*

Work Location

Note

****************************************************************************

2. Designation

Process

Preferred candidate profile:

Experience

Strong verbal communication skills

Qualification

Role & responsibilities:

Handle customer inquiries and complaints through calls or Calls & Chat while providing prompt and professional support.
Resolve customer issues efficiently by understanding their needs and offering appropriate solutions.
Maintain accurate records of customer interactions and follow up to ensure customer satisfaction.

Additional Information:

Salary

Work Schedule:

Shift Timings

Transportation

Work Location

Note

HR, Sathvika. P

(or)

sathvika.p@axisservice.co.in

You can refer your friends / Colleagues too

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