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Mphasis Hiring - Back Office - UK Banking process - Bangalore

Mphasis

1.0 - 4.0 years

Bengaluru

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Back-office executive Job Summary: Support operations by reviewing customer cases, updating account information, resolving simple to medium-complex requests, and ensuring accuracy while following all process guidelines and compliance requirements. Key Responsibilities: Review and process customer cases such as account updates, payment checks, dispute data entry, and basic validations. Follow defined procedures and business guidelines for completing case decisions accurately. Perform initial checks and collect required information to support case investigation. Escalate complex issues to senior team members or SMEs when additional review is needed. Maintain high accuracy and attention to deta...

Posted 3 weeks ago

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