Home
Jobs

Customer Support

0 - 3 years

2 - 5 Lacs

Gurugram

Posted:2 weeks ago| Platform: Naukri logo

Apply

Skills Required

Basic Quality standards Usage Web tools Excel Customer support Customer complaints CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

An organization of young but experienced people with a clear mission and objectives, quality standards are an integral part of our business practices and we believe, that these quality standards contribute immensely in the overall performance of the organization. Every person has the right to know whether the product they are buying is genuine or not. We use truly secure and encrypted codes printed on the labels of the product which are impossible to replicate. With the help of secure mobile/web tools, the authenticity of the product can be checked KEY RESPONSIBILITIES Resolving customer complaints brought to your attention. Possessing excellent product knowledge to enhance customer support. Following up with customers for any further information. Answer phone calls more professionally and provide information about products and services as required by the callers. Keep records of interactions and transactions of customers; keep a record of details of customer complaints, inquiries, and comments. REQUIRMENTS AND SKILLS A bachelor s degree in administration or a related field. Freshers can also apply. Excellent interpersonal and written and oral communication skills. Knowledge of CRM systems. Basic word & excel knowledge is required.

More Jobs at Vcqru

Human Resource Executive/Manager

Gurugram

Experience: Not specified

|

INR 3 - 7 Lacs

Customer Support

Gurugram

Experience: Not specified

|

INR 2 - 5 Lacs

Senior QA Engineer

Gurugram

6.0 - 8.0 yrs
|

INR 8 - 10 Lacs

Lead/demand Generation

Gurugram

Experience: Not specified

|

INR 4 - 8 Lacs

Email Marketing Executive

Gurugram

Experience: Not specified

|

INR 1 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Basic Interview Now

My Connections Vcqru

Download Chrome Extension (See your connection in the Vcqru )

chrome image
Download Now
Vcqru

5 Jobs

RecommendedJobs for You

Hucon Solutions India Private Limited logo

Customer Support

Hucon Solutions India Private Limited

Hyderabad / Secunderabad, Telangana, Telangana, India

Customer Support

Bookmybai.com

India

Customer Support

Bookmybai.com

Malad, Mumbai, Maharashtra

Multi Recruit logo

Customer Support

Multi Recruit

Bengaluru

Customer Support

Web Stars

Greater Noida

Customer Support

Web Stars

Greater Noida, Uttar Pradesh

Customer Support

Web Stars

Greater Noida, Uttar Pradesh

Marmon Holdings, Inc. logo

Customer Support

Marmon Holdings, Inc.

Belthra Road, Uttar Pradesh, India

Probeseven logo

Customer Support

Probeseven

Coimbatore

Customer Support

Five S Digital

Bommanahalli, Bengaluru, Karnataka