Customer Support Specialist/Customer Delight

As a Customer Support Specialist/Customer Delight at the Ahmedabad office, your main role will involve providing exceptional customer support and ensuring high levels of customer satisfaction. You will also need to offer technical assistance and apply your analytical capabilities to address customer requirements effectively. Key Responsibilities: - Provide daily customer support - Ensure customer satisfaction through your interactions - Deliver technical support as and when necessary - Apply analytical skills to solve problems effectively Qualification Required: - Proficiency in Customer Support and Technical Support - Strong Interpersonal Skills and ability to ensure Customer Satisfaction - Demonstrated Analytical Skills for effective problem-solving - Prior experience in customer-facing roles - Excellent communication skills - Capacity to manage multiple tasks efficiently - Knowledge of CRM systems would be an advantage - Possession of relevant certification in customer service is a beneficial asset,