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Customer Support Specialist

3 - 6 years

5 - 10 Lacs

Bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Billing Azure subscription International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description: Strong communications skills Excellent spoken and written English communication skills. Effective, polished interaction with customer to gather information quickly. explain customer responsibilities in resolving issue. communicate next steps and status; and inspire confidence. Demonstrable troubleshooting skills. Cross-team collaboration. Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions). Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture. Online Account/Login troubleshooting skills. Exploratory learning skills. The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.

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Ltimindtree
Ltimindtree
www.ltimindtree.com

Information Technology and Services

Bangalore

30,000+ Employees

565 Jobs

    Key People

  • Debashis Chatterjee

    CEO & Managing Director

  • Siddharth Venkataramakrishnan

    Chief Financial Officer

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