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Customer Support Specialist

Customer Support Specialist

Loud IMC

0 years

0 Lacs

Kozhikode Kerala India

Posted:3 months ago| Platform:

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Skills Required

support marketing strategies seo content service communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Loud is a results-driven digital marketing agency dedicated to helping businesses grow through tailored strategies in SEO, social media, content creation, and paid advertising. We focus on enhancing brand visibility and achieving measurable success in the digital world. Our expertise lies in creating customized approaches that meet each client's unique needs, driving significant growth and visibility. Join us in an energetic environment focused on delivering exceptional outcomes.

Role Description

This is a full-time, on-site role located in Kozhikode for a Customer Support Specialist. The Customer Support Specialist will handle daily customer inquiries, provide technical support, and maintain high customer satisfaction levels. They will be responsible for responding to customer needs, resolving issues effectively, and offering solutions to enhance the customer experience. Additionally, they will support analytical tasks to improve service and ensure seamless communication with customers.

Qualifications

Customer Support and Customer Satisfaction skills
Good Interpersonal and Communication skills
Technical Support capabilities
Strong Analytical Skills
Problem-solving abilities and proactive approach
Ability to work effectively on-site
Experience in digital marketing or related fields is a plus
Bachelor's degree in any relevant field is favored

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Customer Support Specialist