Customer Support Representative (Wipro)

1 - 3 years

2 - 3 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

We are seeking proactive and detail-oriented Collections Agents to manage enterprise telecom customer accounts via chat & voice-based interactions. The ideal candidate will be responsible for maintaining healthy receivables, ensuring timely payments, and reducing DSO by following up with clients across various revenue buckets. You will work closely with the finance and billing teams to address disputes, clarify invoices, and ensure accurate customer communication in line with agreed billing cycles and terms. This will be a target-oriented process, wherein all FTEs & TLs will be allocated a certain USD target to recover.

Preferred candidate profile

Immediate Joiners

Ready to work in US Shifts

Good Communication in English

Interested Candidates call at 8968977851

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Wipro

Information Technology & Services

Bengaluru

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