Customer Support Representative

0 - 31 years

0 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Customer Interaction: Respond promptly to customer inquiries via phone, email, or chat. Issue Resolution: Identify customer needs, clarify information, and provide solutions or alternatives to their problems. Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints. Collaboration: Work closely with other departments to ensure that customer issues are effectively resolved. Product Knowledge: Stay updated on new products, services, and policies to provide accurate information to customers.

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