Posted:1 day ago|
Platform:
On-site
Full Time
Important Note: This job opening is exclusively for candidates based in Mumbai, preferably residing within a 10 to 12 km radius of Goregaon East, as it is an office-based role with flexible working hours.
We're seeking Customer Support Representatives with excellent spoken English skills, including freshers!
Responsibilities:
· Be the friendly voice behind our brand, assisting customers with their inquiries via phone, email, and chat.
· Help customers navigate our website, place orders, and track deliveries.
· Learn about our beautiful floral products and gifts so you can provide recommendations and answer questions.
· Handle customer concerns with professionalism and a smile, escalating issues when needed.
· Keep records of customer interactions and contribute ideas to improve our service.
· Join a collaborative team that values your input and encourages a positive work environment.
Qualifications:
· A strong grasp of spoken English is a must.
· Fantastic communication skills, both in speaking and writing.
· A customer-focused mindset and a desire to make people's days better.
· Quick thinking and adaptability in a fast-paced environment.
· You don't need prior customer service experience; we welcome freshers.
. Walk-in applicants are also welcomed.
Office Location: Office No. B-311, Virwani Industrial Estate, Western Express Highway, Goregaon East, Mumbai 400063, IN
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Application Question(s):
Education:
Language:
Work Location: In person
Blooms Flora
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