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Volody Product
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Customer Support Professional

Customer Support Professional

Volody Product

1 - 2 years

2 - 4 Lacs

Mumbai

Posted:2 months ago| Platform:

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Skills Required

Customer support Customer services customer satisfaction CLM Technical Support Contract LifeCycle Management software

Work Mode

Work from Office

Job Type

Full Time

Job Description

ompany Description
Volody is a leading AI-powered Contract LifeCycle Management Software provider trusted by enterprises globally. Our solution enables businesses and legal professionals to digitize and automate contract management processes efficiently. With a focus on transforming legacy contracts into strategic business assets, our platform ensures complete control over renewal dates, obligations, and terms.Role DescriptionThis is a full-time on-site Customer Technical Support role located in Goregaon, Mumbai. The Customer Technical Support will be responsible for ensuring customer satisfaction by providing technical support to clients, resolving issues, and enhancing their experience with the CLM software on-cloud platform.QualificationsInterpersonal Skills and Communication1-2years experienced onlyCustomer Support and Customer SatisfactionAnalytical SkillsExperience in technical support rolesAbility to troubleshoot and problem-solve effectivelyStrong attention to detail and organizationKnowledge of Contract LifeCycle Management software is a plusBachelor's degree in Computer Science, Information Technology, or related field

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