customer support - non voice

Job Description

Job description Join us as Customer Support Executive for International Non-Voice. Must Haves: Minimum 6month or above experience in international Business KYC (with UK banks) or 1year of Experience in International BPO or BFSI Sector Excellent Email Etiquette (Drafting strong Emails) Basic knowledge of onboarding & offboarding Excellent Written & Spoken English Skills. Graduate/Post Grad both are fine. 5 days working/ Sat & Sun fixed off Willing to work on Night Shifts. Should be within (20 to 25 kms) the Boundary limits for cab facility in and around "Perungalathur". Key Responsibilities: Implement and monitor FATCA & CRS compliance frameworks. Ensure accurate customer tax residency classification and reporting to HMRC. Conduct due diligence for identifying reportable accounts. Collaborate with risk, legal, and operations teams for regulatory compliance. Handle regulatory audits and inquiries from tax authorities. Permanent Work Location: Shriram Gateway Park - 16, GST Road, RMK Nagar, New Perungalathur, Chennai, Tamil Nadu 600063. (Landmark: Opposite Perungalathur Railway Station) Interview Location: Ambit IT Park (Ambattur) (Candidates in and around of 20KM radius to Perungalathur can apply) Interested candidates can share your profiles to mail - career@shalinirecruitments.com / 9445732195 Mention HR Revathy @ top of the resume Role: Customer Success, Service & Operations - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education Any Graduate/Post Grad both are fine. Key Skills Skills highlighted with ‘‘ are preferred key skills CRSFatca Finance ProcessBanking ProcessCddBanking OperationsComplianceTax AnalysisCustomer Due DiligenceTax ReportingFinancial Operations Job Types: Full-time, Permanent Pay: Up to ₹550,000.00 per year Work Location: In person Speak with the employer +91 9445732195