Agrowin Consultants is a marketing consultancy company dedicated to empowering agricultural equipment manufacturers, garden tools, and harvester manufacturers to achieve their full potential. Promoted by Mr. Surjeet Singh, who has rich experience in sales and marketing in the tractor industry, Agrowin Consultants focuses on providing strategic solutions to enhance growth and success in the agricultural sector.

Role Description

This is a full-time on-site role for a Customer Support Manager for a Garden tools and Agricultural equipment manufacturer and exporter located in Ludhiana. The Customer Support Manager will be responsible for managing customer support operations, ensuring customer satisfaction, providing technical support, and developing strategies for improving customer service. Day-to-day tasks will include leading a support team, resolving customer issues, analyzing customer feedback, and collaborating with other departments to enhance the customer experience.

Qualifications

Skills in Customer Support, Customer Service, and Customer Satisfaction
Proficiency in providing Technical Support
Strong Analytical Skills
Excellent communication and interpersonal skills
Ability to lead and manage a team effectively
Field Experience in the Agricultural equipment Industry for around 10 years
Should have a flair for Training dealer teams
Bachelor's degree Agricultural Engineering, or Mechanical engineering.

More Jobs at Agrowin Consultants

Customer Support Manager

pune, maharashtra, india

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Salary: Not disclosed

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Customer Support Manager