Company Description Agrowin Consultants is a marketing consultancy company dedicated to empowering agricultural equipment manufacturers, garden tools, and harvester manufacturers to achieve their full potential. Promoted by Mr. Surjeet Singh, who has rich experience in sales and marketing in the tractor industry, Agrowin Consultants focuses on providing strategic solutions to enhance growth and success in the agricultural sector. Role Description This is a full-time on-site role for a Customer Support Manager for a Garden tools and Agricultural equipment manufacturer and exporter located in Ludhiana. The Customer Support Manager will be responsible for managing customer support operations, ensuring customer satisfaction, providing technical support, and developing strategies for improving customer service. Day-to-day tasks will include leading a support team, resolving customer issues, analyzing customer feedback, and collaborating with other departments to enhance the customer experience. Qualifications Skills in Customer Support, Customer Service, and Customer Satisfaction Proficiency in providing Technical Support Strong Analytical Skills Excellent communication and interpersonal skills Ability to lead and manage a team effectively Field Experience in the Agricultural equipment Industry for around 10 years Should have a flair for Training dealer teams Bachelor's degree Agricultural Engineering, or Mechanical engineering.
Company Description Agrowin Consultants is a marketing consultancy committed to helping agricultural equipment, garden tools, and harvester manufacturers reach their maximum potential. Promoted by Mr. Surjeet Singh, who has extensive experience in sales and marketing within the tractor industry, the company provides tailored marketing solutions to meet industry-specific needs. Agrowin Consultants focuses on empowering businesses in the agricultural sector by blending expertise and innovative strategies to achieve sustainable growth and success. Role Description This is a full-time on-site role for a Digital Marketing Specialist located in Ludhiana. The role involves planning, executing, and managing digital and online marketing campaigns to enhance brand visibility and engagement. Responsibilities include handling social media marketing efforts, analyzing web metrics and performance data, developing digital strategies, and optimizing marketing efforts to achieve targeted results. Additionally, the candidate will collaborate with internal teams to create communication materials for effective audience engagement. Qualifications Proficiency in Social Media Marketing and Online Marketing Strong expertise in Digital Marketing and Web Analytics Excellent Communication skills, both written and verbal Proven ability to analyze marketing strategies and generate actionable insights Familiarity with current digital marketing trends and tools Bachelor's degree in Marketing, Business, or a related field Experience in the agricultural or manufacturing industry is a strong advantage