Customer Support - International voice process

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Top MNC Hiring International Voice Process (US Shift)

Location:

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International Voice Support

Candidate profile:

• Experience: 1 to 4 years in International Voice Process / BPO / Customer Support

• Communication: Excellent English-speaking and interpersonal skills

• Shift flexibility: Willingness to work during US night shifts

• Tech skills: Basic computer knowledge and typing ability

• Mindset: Positive attitude, quick learner, and customer-centric approach

Key responsibilities:

• Engage with international (US-based) customers via inbound and outbound calls

• Address queries and concerns while offering accurate product/service details

• Deliver excellent customer service with professionalism and empathy

• Log all interactions and case details accurately in internal systems

• Consistently meet or exceed KPIs for call quality, resolution time, and customer satisfaction

• Collaborate with internal teams for issue resolution and process improvement

For immediate consideration, contact:

• Nihal: 7338444389

• Harry: 76192 18164

• Nithin: 99451 87927

• Raj: 98451 62196

• Anu: 63615 32602

For more details, email:

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Best wishes from Personal Network!