0 - 1 years

0 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Internship

Job Description

Job Description

Responsibilities:

  • Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
  • Assist in troubleshooting issues and resolving customer complaints.
  • Provide information about products, services, and company policies.
  • Escalate complex issues to the appropriate team and follow up on the resolution.
  • Document and update customer interactions in the CRM system.
  • Assist with maintaining and improving customer satisfaction and support workflows.

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